For a 5 star hotel, this is the worst experience ever. We bought a romantic package for 405€ which was a one night package with welcome drink, dinner, breakfast buffet, cava and bath in room and 25% discount of spa treatments. When we arrived they did not give us the welcome drink , we had to wait for our room to be ready but after and hour and a half of waiting we had to go and ask for our room. The room was okay but we were ready to go for spa and relax during the day. When we were in our ropes in the spa looking for the service we were suppose to get we were told that there was nothing available. Not even the day after. Still the reception lady told us that the spa is open for us until 20:00.
When came to dinner we were told what we were gonna have for dinner. On the internet there was never mentioned that there was a set dinner.
Anyway, over priced and really not worth 405€ !!!!
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- Also Known As:
- Gran Hotel Barcelona