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Park Hotel Barcelona
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Reviews (718)
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All reviewsel borntrain stationgreat locationgothic quartertapaspicasso museumparc de la ciutadellawalking distancebarceloneta beachrooms are smallair conditioningrestaurants and barsthe hotel is cleanlong weekendmini barbooked this hotelyogurt
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29 - 34 of 718 reviews
Reviewed 4 September 2017

We stayed in this hotel for 6 days in August, and booked it because of the good reviews it had on TripAdvisor. However, we were thoroughly disappointed. The hotel is located in an excellent part of town between the beach and the gothic district. It has a beautiful roof deck with excellent views and a super cute pool. There is also a good hotel restaurant. That's, however, as far as the nice things go.

When we first arrived we were given a room that smelled like somebody had peed on the bed... We asked for a new room, and were moved to a tiny room without properly working AC... We only noticed when we woke up at 4 am drenched in sweat. They had no empty room available so we had to wait until 10 to move to a different room. The new room we got we kept all the way until the end, but it also wasn't great. It had working AC and was nicely renovated, but it was also very small and not clean. We cleaned up lots hairs and dirt from the previous guests... Also, the pillowcases are not really pillowcases. They are more like fabric tubes that get put over the pillows, but barely cover the edges of the pillows... So your face would touch the pillow that every other guest uses and that nobody ever washes (we were told this by one of the staff)... We had to ask for multiple pillow "tubes" to properly cover the whole surface of the pillows.

So overall, this is really just an average hotel for the price. The good are the location, the roof deck, and the hotel restaurant. The bad is that not all rooms are renovated, some rooms don't have working AC, some rooms are extremely small (the door wouldn't open all the way with 2 suitcases in it), the poor cleanliness, and the non-existing pillow cases. I would probably not stay again unless I couldn't find any other hotel in Barcelona...

Room Tip: Make sure to get one of the renovated rooms.
  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Gustavo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

This was our first visit to this great We booked this hotel on the recommendation of a friend who knows this area well. We weren't disappointed. The hotel is in a great location, especially if you like to walk to most places. The beech is 10mins away, with numerous bars, cafes and restaurants are on the door step.
If you get the chance, upgrade to a balcony room. We had a room at the front with a large balcony, the rooms are not the biggest and the balcony gives you more space. It's also great for watching the world go by, whilst having a wee drink. It can be a bit noisy, but it is a hotel in the middle of a large city, but it's not too bad.


We will return.

Stayed: August 2017
1  Thank Ian2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenniffer M, Director de Relaciones con Clientes at Park Hotel Barcelona, responded to this reviewResponded 2 September 2017

Great news to know that we have achieved your satisfaction during your visit and we are happy to welcome you back whenever you travel to Barcelona.
See you soon,
Jenniffer
Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

It was a wonderful 4 days stay in park hotel, Barcelona. The hotel is in close proximity to all modes of public transport. Breakfast was complimentary and had variety in terms of meat, fruits, breads, cereal and drinks.
It was a pleasant stay in the hotel. Staff was very friendly. Highly recommended.

Stayed: August 2017, travelled as a couple
1  Thank Varsha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenniffer M, Director de Relaciones con Clientes at Park Hotel Barcelona, responded to this reviewResponded 22 August 2017

We are happy to hear that you find yourself comfortable with our location, our staff, and our services; your comments make us feel that we are doing our best to make our guests feel in a great place in our great Barcelona.
Thank you also for your review as it will help other travelers to tip real experiences.
We hope to see you soon,
Jenniffer
Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

Myself and six friends stayed at this hotel for 10 nights (10th-20th July). The hotel is in a perfect location to explore the beautiful city of Barcelona,within 10-15mins walk from the beach & las rambles. The staff were very friendly and welcoming. The rooms were cleaned daily and the beds were very comfortable. Had no issues what so ever,will be returning next year.

Stayed: July 2017, travelled with friends
2  Thank Zubs-Kahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenniffer M, Director de Relaciones con Clientes at Park Hotel Barcelona, responded to this reviewResponded 2 September 2017

Definitely, your comments are so important! staying with us during 10 days with six friends and having such a good recommendations from your side makes us feel glad, indicating us we are doing our best! Thanks!!
We hope to welcome you back one day soon,
Jenniffer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

On our 12th trip to BCN we had a fantastic experience here. Interesting how a hotel can have such wide ratings. We never had a negative experience once there. The location is fantastic. Steps away from what I believe are many of BCNs best restaurants. Our room was modern, sparkling clean and had a monster bathroom which is rare in Europe. The staff were helpful so many times and we stayed 1.5 weeks with other friends who fully enjoyed it. The restaurant was exceptional in the evening, thou it's hard to eat there more than once when there are so many options within 3 min walk. The breakfast was extensive. The pool is small but has a great view of the city. The pool area was always crowded so seats were had to get. Start with a G+T in their tiny street patio before heading out each evening.

Room Tip: Superior rooms in front have balconies but street could be noisy.
  • Stayed: July 2017, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank winequaffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenniffer M, Director de Relaciones con Clientes at Park Hotel Barcelona, responded to this reviewResponded 2 September 2017

Thank you for such a perfect review! we are delighted to read your comments ;)
Your tips will definitely be useful for other travelers.
We will be happy to continue to welcome you,
Jenniffer
Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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