The staff at the Alexandra Barcelona were fantastic, from check in to check out, they were absolutely wonderful. We checked in late, but you would have thought that were were checking in right in the afternoon - the desk staff took the time to tell us about the area, recommend restaurants, tell us about the hotel. The hotel facilities are fantastic and the person tending bar at the pool was fantastic the day that we decided to hang out there. We, unfortunately, had a bad incident after we checked out - my partner's bag was stolen at Barcelona Sants station. We initially thought it might have been left in the taxi, returned to the hotel, and the staff bent over backwards to help us find the taxi driver. I cannot speak highly enough of how well they treated us.
My only complaint about the trip - our room on the top floor - they eighth - was always very warm. We initially thought the AC might not be working correctly, but the staff explained with the exceptionally hot August weather, the AC on the top floor was having a difficult time keeping up. Much to their credit, they offered to move us to a lower floor, where the AC was more efficient. We turned down this offer, knowing that the room would be warm (we very much liked the room we were given.
- Official Description (provided by the hotel):
- Boasting innovative design and contemporary amenities, this historic boutique hotel is centrally located in the heart of Barcelona, between Paseo de Gracia and Rambla Catalunya streets, the best shopping, turistic and business area of the city. Boutique design hotel, casual-luxury, terrace-garden, outdoor swimming pool, private meeting rooms and high-level restoration: Solomillo Restaurant a gastronomic brasserie discovery to enjoy a simple and original formula: meat by weight and a Delicatessen Charcuterie with a lot of character, in a relaxed and special atmosphere. ... more less
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