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Jacki R

Overlooking the Cathedral of Barcelona! Perfect spot!

Review of Lamaro Hotel
5.0 of 5 bubblesReviewed 7 Jan 2025
Beautiful hotel. Very nice and attentive staff! Feels like a luxurious hotel for a great price. Breakfast buffet is fantastic! Overlooks the Cathedral. Central to the city and easy to get to many restaurants and stores quickly. Feels like a very safe area as well.
Date of stay: January 2025
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamaro Hotel, Director General at Lamaro Hotel, responded to this review
Responded 5 weeks ago
Hi Jacki,

Thank you very much for your nice review!

It is nice to see you had a wonderful time in our place and in Barcelona. We especially appreciate your comments about us, the staff: we love hosting people and are devoted to provide excellent service to our clients, and it is great to see it shows.

Hope to see you again in a near future!

Kind regards from Barcelona,

Marc Camps
GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,064)
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All reviews hotel colon cathedral view barcelona cathedral gothic quarter great location rooftop bar barri gotic wonderful hotel small balcony la rambla hop on hop off bus superior room visiting barcelona tapas would highly recommend this hotel sagrada familia plaza
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6 - 11 of 3,064 reviews
Reviewed 5 January 2025 via mobile

Service has rapidly deteriorated here. We came around 6 months ago and enjoyed a lovely peaceful drink in the rooftop bar however this time we visited, we didn’t even stay for the drink! Upon arriving on the 7th floor we walked out onto the roof and sat down at one of the free tables as there was no one there to greet us. The ones at the front were taken however we just assumed it was first come first serve as it had been 6 months ago when we visited. One of the tables became free so my partner walked over to the table when a woman who worked there rushed over and rudely told us we cannot sit there. She then asked why we had even sat down at a table when we’re supposed to wait at the door to be seated despite the fact no one was there to seat us in the first place. We decided to brush it off and be understanding it was a busy time for the staff. We sat back down at our table and started to look at the menu when another member of staff came over and said ‘if you don’t order something you need to leave’. We had been sat down for a total of 60 seconds… We decided we didn’t want to spend our money here and left immediately.

It appears all the tourist attention has gotten to their heads and they have no issues being rude to paying customers!

Date of stay: January 2025
Trip type: Travelled with friends
Thank Mia O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamaro Hotel, Director General at Lamaro Hotel, responded to this reviewResponded 5 January 2025

Dear Mia,

Thank you for sharing your feedback.

We remember this situation well. Despite a clearly displayed sign requesting guests to wait to be seated, you chose to take a table without waiting, even though others were already in line. Additionally, moving to a front table without consulting staff added to the misunderstanding.

While we’re sorry you felt dissatisfied, we hope you can appreciate the need to follow seating procedures, especially during busy times.

It's unfortunate you chose to leave, but we strive to provide fair service to all guests in a highly sought-after venue.

Kind regards,

Marc Camps
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2025 via mobile

Fantastic hotel right in heart of The Gothic Quarter with stunning views of the Cathedral. The staff was unbelievable friendly and helpful. Special shout-outs to Thor and Eva, who helped us with everything from a seamless check-in to complimentary airport shuttle service. The lobby and rooms are beautiful and spacious (and exquisitely clean). Our room had two balconies with floor to ceiling windows and views of the Cathedral. Located in the Cathedral plaza, right near museums, Roman ruins, restaurants, cafes, and 5-minute walk to the Metro. You couldn’t do better for a Barcelona hotel.

Date of stay: January 2025
Trip type: Travelled with family
Thank cjfilmlover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamaro Hotel, Director General at Lamaro Hotel, responded to this reviewResponded 7 January 2025

Dear Guest,

Thank you for your wonderful review!

We’re happy to see you had such a fantastic experience and that our location, stunning views, and dedicated staff made your stay memorable. Zhor and Eva will be especially pleased to hear your kind words. It sounds like you truly enjoyed the heart of the Gothic Quarter, and we’re so glad you appreciated the beauty and convenience of our hotel.

We hope to welcome you back to Barcelona soon!

Kind regards,

Marc Camps
GM

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Reviewed 4 January 2025

Truly can't say enough about this property. The views are incredible and the rooms are so classy and spacious. We booked a suite on a high floor with views of the cathedral and watched out the window for all of the holiday markets and activities. If you are traveling to Barcelona try to book here and get a view/balcony room. Simply amazing!

Date of stay: December 2024
Trip type: Travelled with family
Thank GoPlaces301780
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamaro Hotel, Director General at Lamaro Hotel, responded to this reviewResponded 7 January 2025

Dear Guest,

Thank you for your glowing review! We’re delighted you enjoyed the stunning views, elegant rooms, and vibrant holiday atmosphere from your suite.

It’s always a pleasure to hear our guests had a memorable stay, especially during such a festive time. We hope to welcome you back for another amazing experience soon!

Marc Camps
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2024 via mobile

I just came back from spending 3 nights in Hotel Colon and I have to say it was a wonderful experience. The location was perfect in the square by the Cathedral with our room also looking out to it as well. The hotel was just beautiful with all the Christmas decorations and lights. Exceptionally clean and the staff couldn’t do enough for you. The rooftop bar was great for drinks and tapas as well as the breakfast a full buffet with everything. I would highly recommend Hotel Colon and would certainly go back again . It was great!

Date of stay: December 2024
Trip type: Travelled as a couple
Thank amyd1265
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Colón, Director General at Lamaro Hotel, responded to this reviewResponded 30 December 2024

Dear Amy,

Thank you for your wonderful review!

We're happy to see that you had such a fantastic experience with us. The festive Christmas decorations, the view of the Cathedral, and our rooftop bar and breakfast buffet are indeed some of our highlights. It’s especially rewarding to know our staff made your stay even more memorable.

We can’t wait to welcome you back again—hopefully soon!

Marc Camps
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2024 via mobile

Our stay was excellent from the moment we arrived until checkout. We stayed here years ago and love how they have remodeled. The hotel looked beautiful decorated for Christmas. The location is excellent. The staff really made us feel welcome. The staff at check-in were always ready to help but additionally every staff member we encountered made you feel welcome. The staff at the doors were always smiling and welcoming. The rooftop bar is one of the best. We enjoyed it so much we went back every night. Their white sangria is the best. I highly recommend this hotel to anyone staying in Barcelona.

Date of stay: November 2024
Trip type: Travelled as a couple
Thank ChuckVickie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Colón, Director General at Lamaro Hotel, responded to this reviewResponded 20 December 2024

Dear Chuck,

Thank you very much for your nice comments!

We are happy to see that we had a wonderful time in our place and that we could contribute to a successful visit to our wonderful city. Really appreciate your comments about the staff: we are proud of our hotel and love hosting people, and it is good to see that is shows!

Hope to see you again soon ;)

Kind regards,

Marc Camps
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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