Despite booking in January it would appear that was not enough of an advance notice to give us an extra couple of pillows (family of four sharing).
We've asked two nights in a row now and even requested extra towels so they could be folded over instead but we couldn't get them either. The hotel is busy I understand that but not having enough stock of the basics seems a tad surprising.
The pool bar in the late afternoon was fine, but we also tried later in the evening (2145), not that busy but couldn't get served, so we popped across the road to the supermarket and got a bottle there instead, cheaper for us but an indication on how poor the service is.
- Official Description (provided by the hotel):
- The 4-star Novotel Barcelona City Hotel has 264 rooms (including 22 suites) and is located right in the heart of the city on Avenida Diagonal (one of the city's main streets), next to Plaza Glòries and 55 yards (50 m) from the Jean Nouvel Tower. The hotel features a Claravía restaurant, a bar, 6222 sq. ft (578 m2) of meeting rooms, an outdoor pool on the terrace with panoramic views of Barcelona and a fitness center. Easy access to the hotel via Ronda de Dalt and Ronda Litoral. (The swimming pool is open only from 1st June to 20th September 2011) ... more less
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- Also Known As:
- Novotel Barcelona City Hotel Barcelona