Better than average, so let's go with 'very good.' Centrally located to the bus (across the street) and train (a km away) stations, it qualifies as 'Zentral.' And, it lies directly at the bottom of Valladolid's Campo Grande promenade through the middle of the park, so 'Parque' works too. The neighborhood at this end of the park appears in distress compared to the other end, but the hotel is fine, and you'll feel completely safe.
The first day was good. The receptionist (Andrea) was welcoming and polite. The second day I was taken aback by her lack of courtesy. She must have been having a bad day. She suddenly lashed at me because I handed over a €500.00 bill. I was going to offer my credit card until she said I should go to the bank to exchange the bill! She kept throwing words and there was no end to her speech. I tried to calm her down by saying sorry but that didn't work. She kept letting out steam. Finally, she opened the safe and said I'd left the hotel without any change. WOW! I didn't know what to say. Then she slapped the bill on the counter and let me go. After all, I was still going to say thank you but she just ignored my presence and served the next guest. This kind of boorish attitude is so unbecoming to a receptionist. I was there with my family and the experience left a bitter taste in my mouth. I'm so disappointed.
excellent location , good value for money , comfortable rooms , for the parking , there is an important thing to know : you have to put your car in a lift , do not exceed 1800KG , quite narrow
reception is not very warm but helpful and multilingual
When I saw the pictures I thought I wouldn't like it, but when I got there the hotel was very nice. The location can't be better. The main buses station is just on the side of the hotel, and main train station is just 6 min away. There are also many taxis available near by. The rooms are very clean. The staff are very friendly. Breakfast was 8 euros but I didn't use. The internet quality is very poor.
It's clean, comfortable and located just near the bus and train stations.
I spent one night there and it was unplanned; I was just coming from Madrid and having some problems getting my bus to Portugal ( it was 1 am ), so I went to this hotel asking for help. The receptionist was extremely friendly. Despite the language barrier, he strove hard to help me.
