Confortable hotel with spacious facilities.
The bed wasn't very comfortable and sometimes the WiFi might go a bit slow.
But if you are traveling in a low budget or just need to stay a few days; the hotel is perfect.
The staff was friendly and helpful.
I didn't tried neither the cafeteria neither the breakfast so I can't share my experiences
Dear pablodonosti
Thanks for your commentaires,
All people all employees thank you for choosing our hotel for your stay in Valladolid
Best Regards
Ana Martín - Guest Experience
The check in was great regarding service and feeling welcomed. It went a bit downhill after that. The room was quite dark, not as shown in pictures. The breakfast was very poor in comparison with other Tryp hotels. Not very close to the centre so driving to town means more parking costs on top of the extortionate private parking at the hotel.
Dear Jamie K
Do not doubt that we take very seriously all the comments and suggestions we receive from our guests and we work day by day in order to keep improving our hotel and service
We hope see you again in Meliá.
Best Regards
Ana Martín - Guest Regards
Stayed in the 1 bedroom suite and although the balcony offered very pretty views of the adjoining park, I found the room condition to be quite disappointing. The furniture was really worn out and the kitchenette was not usable since it was not equipped with any kitchenware. The AC worked well until about 2 AM when all of a sudden it stopped working; the room became so hot that we had to open all windows to get some air. When we complained about it, we were told the hotel turned off all AC units in the middle of the night as a "green" measure, which I found to be a very lame excuse to cut costs. If I'm paying for a hotel with AC, it means I want to use it whenever I need it, specially on days where the temperatures are excessively high!!! No wonder the pillows smelled like sweat... yuk!
Dear NESvia1
We are deeply sorry to read that this time your impression about our hotel was not as pleasant as we wished.
let's improve the air conditioning system .
The entire staff is looking forward to welcome you back again in the near future
We are so sorry again.
Best Regards
Ana Martín - Guest Experience
If you have a chance to visit Valladolid, specially to the center of the city, this hotel might work for you. They have parking lot service and very good breakfast included.
The room was much bigger than I expected even with the cooking facility.
Dear dannykim3
Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.
We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable.
Best Regards
Ana Martín González - Guest Experience
Clean but old aparthotel. Not close to the city center, you need a car or take a taxi. The price for the garage is 11 euros per day, the area seems quite safe so park outside is an option to evaluate.
Dear danp12018
Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement.
We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable
Best Regards
Ana Martín - Guest Experience
