Spacious and clean rooms. Make sure you do not book internal room basically no windows. No air and very warm. Air con did not work. Asked reception a couple of times but they did not do anything about it. No english and very little french spoken by staff at reception. Breakfast good.
Dear client,
Thanks a lot for your commentaries about the hotel. We are glad that you like the hotel and also we want to apologize for the inconveniences about the air conditioning in the room. As you being able to see, all the interior rooms have a big window but without exterior views, much less noisy than the exterior ones. All of these rooms have connected the air conditioning the hole year. We want to apologize if we didn’t explain you how to make it works. All of the employers in reception speaks English fluently because all of the have the First Certificate program validated, so I don´t understand pretty well why you think they don´t speak English, I will talk with the reception department so . We hope to see you again.
Hector Montes
Director / G. Manager
Hotel Silken Juan de Austria****
We had booked this hotel without really reviewing it and we were very happy with it, the receptionist was very pleasant on our arrival. We got there early and decided to go in and see if our room was available, it was and when we got to the room they had left a bottle of wine as a gift (really nice touch). The bed was massive and really comfortable. The breakfast was good with plenty of choices. Great value overall. The location is on a nice boulevard which is peaceful through the night but only a 10 minute walk to get to some more lively spots.
Dear Customer,
We thank you for the inconvenience in rating your stay and leave your impressions about our hotel in writing. We were happy to read that everything was OK during your stay and knowing you left the hotel so happy. We hope to see you again.
A cordial greeting,
Héctor Montes Acordagoitia
Director / G. Manager
Hotel Silken Juan de Austria ****
Everything was very good with the exception of the service in the bar. The hotel is situated in a quiet area very near to the city center. The beds are one of the bests that I ever had in a hotel. I recommend it for a visit to the city.
Dear Customer,
Thank you for your comments. We are glad that you liked the hotel and everything was fine during your stay. I will talk with the Maitre about the Bar. Is has been a very busy week because of the Valladolid fair but we have to be better.
Greetings,
Héctor Montes
Director / G. Manager
Hotel Silken Juan de Austria ****
We stayed in this hotel as a group in May 2018. We had 4 families of 4 people each staying in family rooms, which are just 2 connected regular rooms. There was nothing special about this hotel, but it was clean and comfortable. Parking was a bit difficult to get in and out of but it was sufficient. Location for tourism purposes was not great, it was quite a walk into the center. Although if had gone with just adults we would not have minded the walk so much.
Dear Customer,
Thanks for your comments about the hotel. We are happy to know that the hotel complied more or less with what you expected from it. We hope to see you soon again in the future.
A cordial greeting,
Héctor Montes
Director / G. Manager
Hotel Silken Juan de Austria ****
It's a nice hotel overlooking a very large boulevard with lots of trees. The view from my 7-floor room was as I was above a large forest. Really nice!
The room was large, the bed queen size. Very comfortable and clean.
The breakfast at the restaurant was good - plenty of choices - fresh fruits, hot meals, salami, cheese, milk, etc. And what is very important to me as a coffee lover - good espresso.
The city center is about 15-20 minutes walk or 5 minutes by taxi (around 4 EUR).
Dear Customer,
Thanks for your words about the hotel. We are glad you like the hotel. We make a daily effort to do our best for our clients so when you recognize so it is very appreciated.
We hope to see you soon again.
A cordial greeting,
Héctor Montes
Director / G. Manager
Hotel Silken Juan de Austria ****
