Entrance to the hotel tells the story. A four star hotel with kind of a mess at the front to cater to their restaurant outside. Very off putting.
Second: went to two different rooms that smelled strongly of tobacco smoke. (With a mask on).
Ended up in a smaller room even though we paid for a suite. No concessions made.
Third: cleanliness. Corners in room were dirty and caulking breaking at every joint in the room. Lack of maintenance.
Fourth: service. 4 stars supposedly with 2 star towels, soaps, luggage (steps down to lobby- not shown on their photos).
Fifth: internet. You will need to stand On one leg the entrance of your room with your phone up in the air To get one bar of Wi-Fi
Sixth: No bottles of water in the room… Unless you wanna pay from the minibar

I stayed here for 5 weeks while working in Spain and I had a fantastic stay.
The hotel is situated in the city centre within easy walking distance of the main attractions and restaurants. There is a lovely park opposite the hotel for cool evening walks.
The room was fantastic comfortable, clean and very modern in appearance. The twin beds were very comfortable, and I slept very well, I requested extra pillows these were provided with no issues.
We were there during the COVID restrictions, the staff were very attentive and helpful, showing meticulous care in cleanliness and maintaining social distancing.
Breakfast initially was served on a tray and there was enough for a family of 4 on each tray, the food was excellent. Towards the end of the trip restrictions were eased and the full buffet breakfast was available and again this was excellent. I did occasionally eat in the evening and the restricted menu was tasty and very good.
The biggest positive that can be on any hotel is the staff, I cannot fault the staff they were friendly very very helpful and attentive.
On a personal note the hotel serves 1906 Reserva Especial, one of the nicest beers I have ever had, but be careful it is pretty strong.
I would highly recommend this hotel to anyone visiting Valladolid, I know if I ever have the opportunity to visit this will be my hotel of choice.

I honestly dont think you can pick a better hotel for the cost of the rooms. I stayed here for 5 weeks for work commitments & the staff at the hotel made it so much more bearable. Best in town. The rooms are so well cleaned, fresh towels, bedding every day. Excellent shower & comfortable beds. Good location in the city with easy parking access. The breakfast choice is fantastic & evening meal choices are great. Like I said I stayed in the hotel for an extended trip due to work commitments & I honestly couldn't thank the owners & staff more. Nothing is a chore, they all buy into the atmosphere of the hotel & it provides such a relaxed experience. I honestly will stay here everytime I return to valladolid