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“It’s a pleasure to be there”

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Gran Hotel Turquesa Playa
Ranked #26 of 82 Hotels in Puerto de la Cruz
Reviewed 18 May 2012

I stayed at the hotel in April – May 2012 with some friends.
The location of the hotel is very good. Loro Park is “next door”, and the biggest beach in the town is just down the allay. Puerto de la Cruz is not a big town at all, so you can easily reach the center by foot.
The hotel was clean, comfortable, well-maintained, with friendly and helpful staff. The rooms are spacious and really clean, with comfortable beds and pillars and a large bathroom. In my opinion the best place in the whole hotel is the terrace on the 5th floor.
Food (we had full board) was plenty, with sea food variety (combined with the usual meat, salads, starters, etc), nice wine, white or pink table cloth and good atmosphere in the restaurant.
They play nice gentle music in the corridors. And with all the atriums the whole place is light and airy.
There wasn’t any entertainment and once they even “forgot” to come and play the 5 o’clock movie in the mini cinema, but in my opinion if you have gone to Tenerife to be entertained in a hotel, the problem is yours. There are too many other things to do.
My only concern is that the hotel is very big and when it is full (it wasn’t during my stay) there might be problems, like overcrowded restaurant for example.

Room Tip: The higher the better (for one really great view)
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  • Stayed: March 2012, travelled with friends
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15  Thank Vladimira T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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311 - 315 of 1,220 reviews

Reviewed 8 May 2012 via mobile

Stayed in this hotel through travel desk. Advertised as 4 star. This hotel would struggle to make 3 star. The hotel was clean but impersonal,Food was plentifull but choice was of cheaper variety. No nightly entertainment and most recreation past times not operating.

  • Stayed: April 2012
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8  Thank foodfandon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

We book one trip to Tenerife and we buy it online. the email address to book the hotel didn't work and i called to Spain to the hotel an Nuria from reservation department was really receptive and helpful. She really help us with all question we got for her, she is an extraordinary lady.

Thank you again Ms. Nuria.

  • Stayed: July 2011, travelled as a couple
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2  Thank Bianca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

if you put all the niggles about this hotel down on paper and read them singularly you would think "Whats the problem ?"....the problem being is if I had wanted a 3 star and paid a three star price then OK but not when you've paid for 4 star and not got that.The lobby area was "all fur coat and no knickers" plenty of marble and a glass lift but the rooms were very tired, could do with a coat of paint and new grouting in B/rooms.Furniture was stained. The sheets were clean and starched but mine had a hole in it. You were not allowed to take drinks from the bar into the restaurant (right next door) and when a beer was requested at the table the bottle was brought but no glass.....you were expected to drink from the wine glass. The restaurant had all the ambiance of a British Rail canteen and I should imagine in high season it could be a right scramble.pleasant area but NOT 4 star.

  • Stayed: April 2012, travelled as a couple
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6  Thank Amanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

Stayed with my wife for a week. Rooms are nice, cleaned every day. Food was plenty and varied. I think everybody can find something for their taste. The hotel is in a very good location, very well connected to everything (beach very close, Loro Park very close, market/shops/bus station/church close) and still is very quiet. There's a nice coffee shop just across the street that has the best coffee in the town. We had a very good time there.

Room Tip: Rooms on the last floor have a very nice view to the ocean.
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  • Stayed: March 2012, travelled with family
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4  Thank JohnKelly586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Hotel Turquesa Playa

Address: Calle Antonio Ruiz Alvarez 7, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Puerto de la Cruz
#18 Luxury Hotel in Puerto de la Cruz
Price Range: $99 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Turquesa Playa 4*
Number of rooms: 350
Official Description (provided by the hotel):
Acclaimed Hotel in Puerto de la Cruz and located almost 100 metres from Playa Jardín, one of the last projects by Canarian artist César Manrique. The Gran Hotel Turquesa Playa offers a wide range of services which cover the needs of all our clients. Our Welcoming facilities, including our Wifi spot, will satisfy all kinds of clients, adults and children, since we have all the necessary qualities to make your stay with us comfortable and enjoyable. ... more   less 
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Also Known As:
Gema Turquesa Playa Hotel
Turquesa Playa Hotel
Gran Turquesa Playa Hotel
Gran Hotel Turquesa Playa Puerto De La Cruz, Tenerife

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