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Reviews (282)
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4 - 9 of 282 reviews
Reviewed 2 April 2018

first of all i would like to say if the hotel was as good as the staff who run it,it would be 5 stars plus.iwould like to say a massive thank you especialy to Antonio and Nestor on reception.they went that extra mile to help me sort out a problem i had in my eyes they should be managers of there own hotel.in all my years of travelling i have never met so friendly and helpful staff.now the hotel.in my opinion it needs a massive refurb but thats down to GFmanagement.while we keep renting the rooms they wont refurb.its the same with any big hotel chain.another thing i didnt like is the stupid rooftop opening times 10.00 am until 18.00 pm the sun is out a lot earlier and stays out a lot longer.i heard one couple say this is why they will not be returning.but i thought this hotel was comfortable,expertly run,cant comment on food,but it could be massively better.once again Nestor and Antonio thank you.

Room Tip: try to avoid lower floors as you have no view at all.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank starknikjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Noelia, responded to this reviewResponded 11 April 2018

Dear Guest,
First of all, thank you for sending us your comments following your holiday at GF Noelia. I am very pleased with the positive mention you make of our employees, we will pass on your kind remarks.
We take note of your observation regarding the pool schedule, something that we hope to be able to expand again next summer and thus facilitate further enjoyment for all our guests.
Regarding the reforms, little by little we are carrying out these tasks of maintenance and improvement in the rooms and common areas; we hope you can come and check them out on your next visit.
With best regards
Manager, GF Noelia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Spent 4 nights here. Nice rooftop pool with sun lounger. The rooms are basic but have everything you need. Staff were very friendly and helpful. Did Not eat in the hotel so cannot comment. A short walk from main areas.

Stayed: March 2018, travelled as a couple
Thank Aine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Noelia, responded to this reviewResponded 2 April 2018

Dear Guest,
Thank you for sharing your comments, we are pleased you enjoyed your stay.
We hope to see you on a future occasion.
Best regards
Manager, GF Noelia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Recommended 

We spent 2 weeks in the GF Noelia Playa in Puerto de la Cruz (14th to 28th Dec 17) and thoroughly enjoyed our stay.  The hotel is well situated within walking distance to the bustling town centre going one way from the main entrance, and Loro Parque (well worth a visit) and the black sandy beaches going the other way.  The rooftop pool was a delight, with great views.  The pool was very cold (it was December after all) but we managed to brave it for a swim a few times on the warmer days.  There is a small shop next to the reception but a better stocked one is situated across the road.  The bar area is very nice and entertainment is provided every evening in the form of old-time dancing.  We tended to just use the bar for a first drink of the evening (the pink gin is to be recommended), then a nightcap after visiting the town.

Stayed: December 2017, travelled as a couple
2  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Noelia, responded to this reviewResponded 25 January 2018

Dear Paul,
Thank you for sharing your comments and for choosing our hotel for your Christmas break. It´s lovely to hear that you enjoyed your stay with us.
We hope to see you on your next visit to Puerto de la Cruz.
Best regards
Manager, GF Noelia

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Reviewed 20 January 2018 via mobile

What a great hotel it's a little gem the rooms are fab staff lovely food great I really have no complaints accept the entertainment is the same night after night but won't stop me going back there the rooms are well equipped with a coffe maker kitchen bath shower it was lovely and easy access to all amenities

Stayed: January 2018, travelled with family
2  Thank aud d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Noelia, responded to this reviewResponded 25 January 2018

Dear Guest,
Thank you for sharing your very kind review.
We are delighted you enjoyed your stay with us and appreciate your positive comments about our rooms, the food and our staff.
We hope to see you on a future occasion.
With best wishes,
Manager, GF Noelia

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Reviewed 5 January 2018 via mobile

The good news is you can now get wifi in the bedrooms and it's quite stable.
I stayed here on a room only basis so cannot comment on the food. Rooms are good size with fridge, kettle, small hob, plates etc. Small dining area off bedroom but I agree with other reviews that you can't see the tv from the seated area - unless you watch it off the mirror!

Good location for bars and restaurants and only 100 yards from the main buses. Handy supermarket next door.

Entertainment was entertaining if you like to watch older people ballroom dancing. Friendly service at reception and in the bar area.

All in all I would stay here again.

Stayed: January 2018, travelled solo
3  Thank pearson_c1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Noelia, responded to this reviewResponded 12 January 2018

Dear Guest,
Thank you for sharing your experience in our hotel. It´s lovely to hear that you enjoyed your stay with us. We take note of your comments regarding the television and we will ensure this is reviewed to see what solutions can be found.
We hope to see you on a future visit to Tenerife.
Best regards
Manager, GF Noelia

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