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“PERFECT hotel to visit the city”

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Hotel Reina Petronila
Ranked #6 of 79 Hotels in Zaragoza
Certificate of Excellence
Reviewed 23 August 2017

Everything is there, great room, very comfy, parking, comfort, staf, space,....just the restaurant can do with a little improvement, close to busstop into the city, THE hotel to book, love to go there again

  • Stayed: September 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Rudi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Hotel Reina Petronila, responded to this reviewResponded 24 August 2017

Dear Rudi V:

Thank you for taking the time to write a review about your stay in our hotel.

We look forward to welcoming you back again on your next stay.

Kind Regards

Hotel Reina Petronila

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 541 reviews

Reviewed 17 July 2017

we had stayed at a few different hotels in Zaragoza over the years whilst visiting friends and this was out first time for this particular hotel. it seems reasonably new and was a great price. I would say it can be a little noisy based on where it is and having a large mall next door but overall good value and worth a stay. The underground parking is hard to find

Room Tip: ask for a less noisy room
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  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank DENNIS C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Hotel Reina Petronila, responded to this reviewResponded 24 August 2017

Dear DENNIS C:

Thank you for taking the time to write a review about your stay in our hotel.

We are delighted to hear you had a pleasant stay. For your information, the hotel was made by the international spanish arquitect Rafael Moneo.

Please, on your next visit, please, conect you by our web and on the homepage you can find "how to arrive" by Google maps It will be easier to reach the hotel if you do not know the city

We look forward to welcoming you back again on your next stay.

Kind Regards

Hotel Reina Petronila

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2017 via mobile

Struggling with finding a venue for breakfast we did a search to look for a nice hotel to enjoy a meal at. With a quick search on bookings.com we stumbled across this spectacular place. Although pricey, it was well worth the buffet meal. A modern, clean and quiet hotel, we milked every second of being there and would happily go back for a stay.

Stayed: July 2017, travelled with family
Thank ethanblain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Hotel Reina Petronila, responded to this reviewResponded 24 August 2017

Estimado ethanblain:

Thank you for taking the time to write a review about your stay in our hotel.

We look forward to welcoming you back again on your next stay.

Kind Regards

Hotel Reina Petronila

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2017 via mobile

Extremely comfortable room and bed. Very nice looking hotel. Good food at restaurant. Nice inner pool in the building top. The hotel is in a part of the city not that beautiful. The price quality ratio is very good.

Stayed: June 2017, travelled with family
Thank sempreaconsiderar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Hotel Reina Petronila, responded to this reviewResponded 20 June 2017

Dear sempreaconsiderar:

Thank you to take time to share your opinion about our hotel.

We hope to see you again soon

Best Regards

Hotel Reina Petronila

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2017 via mobile


After searching trip advisor we settled on the 5 star Hotel Reina Petronila.
As part of my job I travel a lot and have stayed at many five star hotels. This hotel is well presented the rooms are good proportion and good value. However, the reception staff although helpful did not possess the language skills I expect from a five star hotel. All other staff in catering areas spoke little or no English.
On a number of occasions I had to go to the reception ( to report an unpleasant smell in the wet room which they rectified and to reactivate our key cards "three times" eventually giving us replacements.) and because they only have two computer terminals and no concierge I had the wait a long time 10-15 minutes due to new customers being checked in.
Breakfast was a buffet the surroundings are more akin to a average cafe, not what I expected from a five star hotel.
The location of the hotel is good, five minute walk to the tram stop which is very clean, regular and easy to use. Just get a travel card which can be topped up at the tram stop. The AVE (high speed train) station is a 10 minute taxi ride.
Overall the hotel was a good location, would I stop there again? No, I would try a different hotel.
Hope you find this information helpful.

Stayed: April 2017, travelled as a couple
Thank dominicmoxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Hotel Reina Petronila, responded to this reviewResponded 8 May 2017

Dear dominicmoxon:

Thank you for your recent stay at Reina Petronila Hotel.

We were disappointed to learn that they were not satisfied with their stay. We apologize if the experience was not what you expected.

Inform you that our breakfast buffet has 147 different types of products and are only products of the highest quality. So we would like to know more about your opinion and we will be happy if you want to write to hotelreinapetronila@palafoxhoteles.com.

In spite of your comment we hope you trust in us again and we may change your opinion about our hotel.

Kind Regards,

Hotel Reina Petronila

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Reina Petronila

Address: Avenida Alcalde Ramon Sainz de Varanda 2, 50009 Zaragoza, Spain
Region: Spain > Aragon > Province of Zaragoza > Zaragoza > Romareda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 79 Hotels in Zaragoza
Price Range: $121 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Reina Petronila 5*
Number of rooms: 177
Official Description (provided by the hotel):
The Hotel Reina Petronila is a 5-star hotel located at one end of the shopping and entertainment center Aragonia in Zaragoza. Near the Concert Hall, the Conservatory and his own Concert Hall, the stadium of La Romareda, Miguel Servet Hospital and University Clinic, with 185 rooms and a wide range of suites. Meetings & Conventions auditorium equipped with the latest technology. Conference rooms and meeting rooms with various capacities up to 600 people. The Royal Society of Queen Petronilla Zaragoza offers here his most sophisticated product and business center. Spa and gym for guests staying. ... more   less 
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