Dear guest,
Thank you for taking the time to share your feedback.
We're delighted to know that our prime location provided you with the perfect balance of accessibility and tranquility, contributing to a restful stay. It's wonderful to hear that our attentive staff could enhance your visit, especially with the special touch for your anniversary. Our commitment to service culture is reflected in the experiences you've shared, and we're thrilled that you appreciated the room experience and gastronomic offerings.
We've noted your comments about the distance to certain city attractions and the scent in some common areas. While our hotel is steeped in the charm of Andalusia, we continuously strive to maintain a fresh and welcoming atmosphere throughout all spaces for our valued guests.
Rest assured, we value all feedback as it helps to elevate our guest experience, and we will consider your observations as part of our ongoing dedication to guest satisfaction.
We hope to have the opportunity of welcoming you back in the future.
Best regards,
Martina Piovesan, Voice of Customer Coordinator