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“Worst hotel stay ever!!”

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AC Hotel Sevilla Torneo
Ranked #59 of 175 Hotels in Seville
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Worst hotel stay ever!!”
Reviewed 14 October 2011

While the hotel was up to the usual Marriott standard and the food was adequate the staff were the worst I have ever encountered. They were so rude we left after 2 nights instead of 4, choosing to loose the our money rather than staying there one more second. Worst, worst, worst experience ever and still awaiting an apology/explanation from Marriott.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CiaranONeill123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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Cork
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 October 2011

My wife and I spent 4 night here last week and had a fabulous time. While there are some slightly dodgy streets in the neighbourhood it is easy to bypass them by taking a different route into the city, using the 10 or 14 bus to get into the centre of town, or even better using the Hire Bike scheme to pick up a bike (50 metres from the hotel) and ride into town along the riverside bike paths.

The hotel itself was really good value, modern clean room with free soft drinks and wifi. The bathroom has a glass wall which may be off-putting for some people...

The staff were excellent and very helpful - we really enjoyed Seville and were happy about using this hotel as our base. We would definitely stay there again and recommend the property as a good value place to stay.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank exozzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 5 Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 September 2011

Hotel looks like brand new. Simply great! Comfortable rooms, super A/C, nice beds, very beautiful and well equipped bathroom. Private parking. Just 10 minutes away from the city center by buss, which runs about every 10 minutes (1.3 euro single fare; Sep 2011 prices) or taxi (7 euro). Close to all highways, so a great base for traveling Andalusia, with Cadiz and Cordoba both at an hours drive; Ronda, Granada and Marbella some 2-3 hours away. Friendly staff. Good breakfast buffet at reasonable price. Free WiFi in lounge. So, great for travelers and business; not so good for families and leisure. Only problem: coffee at breakfast sucks :-)

Room Tip: Rooms at roundabout side can be noisy
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Marc66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 July 2011

A very clean and nice new hotel. A bit of a walk from the old town but a great location if driving. They have a private parking garage in the hotel so your car is safe!
The staff are very helpful.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Maple1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wokingham, United Kingdom
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 May 2011

We've just come back from a few days in Seville and chose this hotel based on availability and price, as Seville seemed to be lacking in hotel options on the 1st May holiday weekend. Although the hotel was a 20/30 walk to Centro, or 5/10min cycle on the city bikes (highly recommend - docking station outside hotel), I cannot fault it. The rooms were modern and clean, with flat screen TV, a good quality shower/bath, very comfortable beds and a FREE mini bar, which is restocked of drinks everyday. There is also free Wifi and coffee in the lobby/bar area. I would highly recommend this hotel and will be definitely looking at AC hotels when staying in Spain, Italy or Portugal in the future.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank zoe_1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Sevilla Torneo

Property: AC Hotel Sevilla Torneo
Address: Avenida Juventudes Musicales s/n | esquina calle Dr. Fedriani, 41009 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 175 Hotels in Seville
Price range (per night): $62 - $140
Hotel Class:4 star — AC Hotel Sevilla Torneo 4*
Number of rooms: 81
Official Description (provided by the hotel):
Located near Seville's Nuevo Torneo Business Park, AC Hotel Sevilla Torneo is on the SE-30 or North Urban Ringroad. It offers free Wireless Internet connection, a fitness centre and stylish rooms with a minibar, making it an ideal choice of accommodation for business or leisure travellers alike. Rooms at the AC Hotel Sevilla Torneo by Marriott feature a minimalist design and include air conditioning and free WIFI internet connection. They also have a fully equipped modern bathroom. All of our rooms are smoke free. A buffet breakfast is served and guests can enjoy light meals in the chic AC Bar. There are also many bars and restaurants within a 5-minute walk of the hotel, as well as the city's River Guadalquivir.Buses leave from outside the AC Hotel Sevilla Torneo by Marriott with direct routes into the city centre of Seville, 3 km away. The SE-30 ringroad location provides easy access to Madrid, Cordoba, Malaga, Granada and Cadiz. Isla Magica Theme Park and the Cartuja Olympic Stadium are a 5-minute drive from the hotel, and there is a shopping centre 8 minutes' walk away. Santa Justa Train Station is 3 km away and Seville Airport is 9 km away. ... more   less 
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