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All reviewsdarro riverjunior suitealhambra viewhighly recommend staying herebeautiful roomamazing citytiny balconycompared to other hotelsboutique hotelalhambra ticketslocal busesholy weekexcellent locationold quarternight staywithin walking distancebed was comfortable
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Reviewed 6 August 2016 via mobile

This hotel is in the old town in a great location for all the major tourist things. You can walk everywhere if you want a bit of exercise or take a mini city bus near by which costs €1.20/ way to the Alhambra or to the Albazine, both being about a 15 min walk uphill. We had 2 rooms, a double which has an equivalent to a queen size American bed and a triple with the same queen bed and another twin. Both rooms were very roomy, one had a jacuzzi tub and the other had a big shower. The place was very clean and so charming. The hotel had been converted from an old 17th century residence. If you get an outside facing room, beware that it can be loud at night. There is great air conditioning in every room, a mini fridge, good wifi and lots of nooks to hang out and have a drink or socialize. Some of the rooms you only have stairs to access them. If you plan to visit the Alhambra document yourself with what you need to do prior to your visit, since it's always very crowded and very confusing.

Stayed: August 2016, travelled with family
1  Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Director General at Palacio de Mariana Pineda, responded to this reviewResponded 9 August 2016

Dear Guest,
Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and the hotel itself.
It was a pleasure to receive you. I hope you´ll stay with us in your next trip to Granada
Thanks again for your evaluation
Best regards
Carolina Jiménez, Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2016 via mobile

The hotel location is great and the rooms are very quaint. Very close to Alhambra which was the reason for selecting this place.
However we are travelling with 4 heavy bags and had to haul them up 3 flights of stairs as there was no lift to our room. Some rooms have lift access though. We could also hear dripping from the air con all night and when the room above flushed the toilet, we heard all the water running.
We arrived by car and were told he parking was 2km away do we had to negotiate the small streets to get there and get a taxi back. The hotel reimbursed us for the taxi, however when we checked out, we had to pay for the taco ourselves. Doesn't seem right really considering the price we paid for the room. And of course we had to jail all our luggage down to the street without any help from hotel staff. Not the best service I am afraid !
Breakfast was ok but nothing special.

Stayed: July 2016, travelled as a couple
Thank houndogoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Director General at Palacio de Mariana Pineda, responded to this reviewResponded 12 July 2016


Dear Guest. Many thanks for your nice comment referring the Palacio Mariana Pineda. We are glad to know that you appreciated the location. Being a XVII Century building, the original construction is conserved and there´s no possibility of lift on the main patio.
The hotel is situated in a restricted area that is why the hotel strongly recommends parking the car in one of the two parking it has agreement with. The Hotel allows you to take a taxi to reach the hotel for the first time and the taxi is refunded.
Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service.
We have checked our pipeline system and at this moment is working well, thanks for your review. I hope you could notice the improvement in you next stay.
You ´ll have 15% discount if you reserve directly with the Hotel.

Best regards, Carolina Jiménez, Manager

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Reviewed 6 July 2016 via mobile

Our friends and my wife & I were blown away with the real old world ambience of this lovely hotel !! The service from all the staff was excellent and they spoke very good English !! For the few days we were there - we had a really nice time !! What do some of your reviewers who gave you only 3 stars expect - you guys were definitely 5 star for us !!

Stayed: June 2016, travelled with friends
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Director General at Palacio de Mariana Pineda, responded to this reviewResponded 7 July 2016

Dear Michael , We just want to thank you for the evaluation given to us . In my name and on the name of all the staff , thanks one again , it was an absolute pleasure receiving you .Thanks once again for your time and for your comments. This makes us work with more enthusiasm. We hope to see you in a very short future. Consider this your home, you ´ll always be welcomed.
Best regards,
Carolina Jiménez

Manager

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Reviewed 5 July 2016 via mobile

We stayed here during our visit to Granada. We found the hotel to be typical of a "3" star hotel in Europe. It was clean, simple and a good value. They have a family room which allows four people to stay in one room. The toilet/shower area is larger than most hotels in Europe which was nice. The service was friendly and helpful. Only complaint was the construction next door, which started early. The location is fantastic.

Stayed: July 2016, travelled with family
Thank VRJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Director General at Palacio de Mariana Pineda, responded to this reviewResponded 7 July 2016

Dear Guest
First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Mariana Pineda.. We are delighted to know that you enjoyed the the location, and the staff hospitality.
We are sorry for the construction, it´s totally out of us. I´ll promise that , in your next stay , I will take personally care of your next reservation.
Best regards
Carolina Jiménez

Manager.

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Reviewed 29 June 2016

Well located close to The Alhambra, and flattered by the brochure photos, the reality was a rather dark tired property very difficult to access on not that cheap! Had to leave half way through our 2 night stay and whilst not entitled to a refund, a small allowance would have been welcome. Will try somewhere else next time.

  • Stayed: May 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank AdTheLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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