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All reviews private bathroom reception area stay there again a wonderful stay third floor short stay terrace towels centre bus wake plugs key hostel euro kettle
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Reviewed 31 August 2017

We stayed at this hostel for 5 nights, before going we had read mixed reviews, "rude staff, poor rooms etc"....Lies ! If your rude to people expect rude back, treat people as you wish to be treat back. ALL the staff were lovely, Afaf really looked after us. The room we had (14) was much better than expected. It was en-suite, with hair dryer, clean towels, shampoo/conditioner bottles, plenty toilet rolls, shower etc. In the bedroom, it had aircon, (5 euro night, reduced to 4 euro if longer than 4 nights) large comfy bed, tv (not English) kettle, coffee/tea/sugar, fridge, large wardrobe with plenty hangers, even multi extension plug socket to add 4 plugs into 1. The room was cleaned and towels changed daily. In the reception area you can buy wine, beer, pop, water, sweets etc, all good prices. We were due to arrive around midnight and worried the key would not be left in the security box, we got to the hostel, security box was on the gate (code given by hostel on request) and no issues, key and instructions were left as promised) I really cant fault this hostel in any way. Thank you again Villa Alicia for a wonderful stay.

Room Tip: We were in room 14 en-suite and perfect
  • Stayed: August 2017, travelled as a couple
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2  Thank richsuz381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017

We had to spend almost a week in Malaga and had booked a room at Villa Alicia based on the photos and (then positive) reviews.
To be fair, the hotel is conveniently located in a quiet part of town, close to the old center. It is very quaint both on the outside and inside, but I wouldn't say it's a place to hang out at - the street is too residential and quiet and the hotel serves basic snacks only (in addition to breakfast). From what we could judge, some rooms (not ours) seemed quite airy and well furnished (then again, these were dated 2010 or 2013 and were provided by the management).
The lovely Afaf at the reception (afternoon shift) was extremely helpful, professional, and kind. We arrived at 3:00 p.m. before her shift and the morning staffer wasn't there to greet us. When we called from the lobby, Afaf apologized on her colleague's behalf and hurried to come in early and process us instead.
This was the first sign for us to avoid dealing with the person(s) on the morning staff. On some mornings, an angry lady would alternatively yell at us, ignore us, or give us dirty looks. Once, when she was having a particularly bad morning and had obviously just stepped out of the shower to try to put together a late breakfast table for "those annoying guests," she made my wife cry with her rude attitude.
Our room was on the first floor and we had to heave our heavy luggage up a narrow staircase. We were lucky because some residents were up on the second floor. But again, if we had been there for a short stay, things would have been easier.
The room was clean but tiny, with the bed occupying most of the space and barely leaving us room to maneuver. There were 2 chairs we couldn't position comfortably to sit on. But that's ok, we were on vacation and weren't planning to spend more time than necessary in our room.
The bathroom, on the other hand, was an adventure. The shower head couldn't handle too much water pressure and would backflip, spraying the entire bathroom in its wake. From day 1, the shower drain couldn't handle water inflow either and would back up. So taking a shower meant holding the shower head ion one hand and turning off the water every minute or so to allow the drain to spend it and not flood the entire bathroom.
It seems the plumbing in the hotel overall was equally quaint. From our room, we could hear every toilet sink or bathroom drain in the rooms above and right next to us whenever they were in use. The door to our room was equally not soundproof, so we could hear every step, door opening/closing, baggage rolling, and conversation outside.
If you are a backpacker or only staying a night at Villa Alicia, this is a good option (even if it is not as cheap as others). Otherwise, stay away so you don't risk ruining your vacation.

Room Tip: Check your room before booking, and avoid the morning staff
  • Stayed: June 2017, travelled as a couple
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2  Thank Alexis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2017 via mobile

Located in a lovely residencial area- but can't say more than that! On my arrival I found a very small room, too small "double" bed, no towels, no soap and a unfonctional shower. Save your money and energy and find another place.

Stayed: June 2017, travelled solo
3  Thank Yaelntn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

It was my birthday so we chose to make light of it, but actually the behaviour of the owner towards us was really upsetting.
On arrival there was no sense of welcome or hospitality from her. She told us that the card machine was not working and she asked us if we could pay in cash. Prefering to use our credit card, we suggested that we pay at some later point during our stay when the machine was working again. We were completely taken aback by her reaction which was aggressive and combative and she insisted that we should pay that day, in cash. The issue was eventually resolved and we did pay the next day by card, however her attitude towards us for our whole stay was rude and abrupt. There were several very minor issues with the room (a missing light bulb, only one tea mug between us) which we chose not to bring up because we couldn't face the conversation we would need to have with her.
The other member of front of house staff was more friendly but also very unprofessional, serving us breakfast with her phone clamped to her ear and breaking off her 30 minute conversation only when we went to find her to ask for items which were missing from the breakfast buffet table.
Despite its charming appearance (we loved our terrace room with its views), we would never come back here and would not recommend as it is not friendly and does not represent value for money.

  • Stayed: May 2017, travelled as a couple
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Thank jenwren72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017

The staff were pleasant, the room was clean, and the location was great with easy access to everything. When we checked in the receptionist gave us a map and suggestions for sites and directions for how to get wherever we wanted. Overall it was a lovely and comfortable stay.

  • Stayed: April 2017, travelled with family
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Thank CRPFLAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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