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Reviewed 28 August 2018 via mobile

Our stay at the Kempinski was great. The pools were pleasant, there were plenty of lounges at the pool or beach even though it was peak season. The rooms were lovely, service was attentive, breakfast buffet was fresh and delicious, parking was easy, and the concierge was a big help. It was easy to get to Marbella, Puerto Banus, or Estepona for dinner or a stroll through town. Everyone spoke multiple languages including English. Great stay all around.

Stayed: August 2018, travelled with family
Thank blr666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belen A, Manager at Kempinski Hotel Bahia, responded to this reviewResponded 29 August 2018

First I would like to sincerely thank you for your feedback on your recent stay at the Kempinski Hotel Bahia. Your review truly reflects the positive experience you have had with us during your stay and it is our hope that other travelers will find it useful to make the right decision in selecting their destination. We truly thank you for that and are looking forward to welcoming you back in the near future. WIth kind regards. Belen Arenas - Director of Rooms

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Reviewed 27 August 2018

Hotel services, rooms, people, everything is simply perfect but not the beach and the sea access. This part was only mistake of our stay but stay fair, pools are good enough and not crawded at all so at the end we were completely satisfied.

Room Tip: I think all rooms are fine
  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Juraj J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belen A, Manager at Kempinski Hotel Bahia, responded to this reviewResponded 28 August 2018

Dear Juraj, Thank you very much for having chosen Kempinski Hotel Bahia Estepona during your last visit to Costa del Sol and for taking your valuable time to share your experience on TripAdvisor. I am very happy to read that you enjoyed our large tropical pool and luscious gardens and left the hotel completely satisfied. We are looking forward to receiving you with a warm welcome on your bext visit.

Kind regards.
Belen Arenas - Director of Rooms

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Reviewed 27 August 2018 via mobile

The staff the food the hotel the room the restaurant absolutely phenomenal I would give it five out of five it was such a friendly environment to be in alone nothing cause too much trouble I expected it to be fall busier than it was also bliss

Stayed: August 2018, travelled solo
Thank chocolateSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belen A, Manager at Kempinski Hotel Bahia, responded to this reviewResponded 28 August 2018

Dear ChocolateSpain, Thank you very much for taking time to share your very positive experiende about your recent weekend break at the Kempinski Hotel Bahia Estepona. It is lovely to read that you felt pampered and had a relaxing short break. We hope to welcome you back in the near future. With warmest regards. Belen Arenas - Director of Rooms

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Reviewed 24 August 2018 via mobile

Checked in last night . Front office staff was very courteous . Very nice property . Good breakfast spread. Highly recommended, though the property doesn’t have a private beach . Good for family holiday .

Stayed: August 2018, travelled with family
Thank Shweta P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belen A, Manager at Kempinski Hotel Bahia, responded to this reviewResponded 25 August 2018

Dear Shweta, thank you very much for having chosen Kempinski Hotel Bahia Estepona during your last visit to Costa del Sol and for taking your valuable time to share your experience on TripAdvisor. I am very pleased to read that you enjoyed the hotel so much and that our staff as usual was very attentive. In Spain all beaches are public, so that locals with their families can enjoy it as well. Thank you for recommending us and we hope to welcome you and your family back in the near future. With kind regards. Belen Arenas - Director of Rooms

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Reviewed 20 August 2018 via mobile

We stayed at the Kempinksi Bahia for 5 nights as part of our family trip to Spain. It’s 1hr drive from Malaga Airport. We have stayed at Kempinski properties and Europe and in comparisons, this hotel is close to the bottom of the ranking. The rooms were dated and small. We had a Grand Med room which had a sea view but it was situated in an awkward part of the resort which seemed like a swamp. The other room we had was Superior and it looked into the highway and the terrace was very noisy. The service at the pool restaurant was very poor. You have to chase the waiters to take the order constantly. The breakfast area was chaotic and the food layout was not very appetizing. The pool was nice and staff servicing the pool chairs were helpful. I would not stay there again

Stayed: August 2018, travelled with family
Thank Fadi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belen A, Manager at Kempinski Hotel Bahia, responded to this reviewResponded 20 August 2018

Dear Fadi, thank you for taking your time to share your experience on TripAdvisor. It seems that one bad experience has followed another during your stay and I am terribly sorry to hear this. We receive a lot of positive comments about ur breakfast and the wonderful pool area, so it seems that despite the positive aspects we have to offer none of this has left its mark on you. I truly hope that you will give us the opportunity to serve you again and leave a better impression as our hotel is one of the best in the area and it would be a pity to lose a valuable customer. With kind regards. Belen Arenas - Director of Rooms.

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