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2 - 7 of 48 reviews
Reviewed 13 July 2018 via mobile

Booked accommodation via booking.com. Arrived at the hotel and they claim booking.com is not working, sorry tough luck the hotel is fully booked. Can you refer us to another hotel? Not really, not even going to try (kids and the rain is pouring outside). Called booking.com, no issues with their system. Walked across the road to another hotel, also fully booked but they gladly picked up the phone and found another option for us - second time in an hour they helped someone with the same problem from Motel One. Can understand technical issues and not too concerned with who's to blame. The complete lack of interest in resolving the situation and at least pretend to assist is a different story. My advise for anyone looking for accommodation in Lubeck? Pick ANY other establishment.

Date of stay: July 2018
Trip type: Travelled with family
1  Thank WayneMarshallRSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room tip: Die Aussicht ist in allen Zimmern die Gleiche. Die Nachbarhäuser sind halt sehr nah - Altstadt.
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Date of stay: December 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
Google Translation

Date of stay: October 2018
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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