We checked in at 4 p.m, the weather was really bad. We came in the room, it was freezing there. The windows were wide open. Instead of getting some rest we had to close the windows, turn on the radiators and go somewhere else to warm up. When we returned at 10 p.m. our room was still very cold. It turned out the heating is not working in the whole building and the management knows about it! The reception guy tried to help us for an hour and in the end gave as a heating device.
The hostel is clean, personal is friendly and helpful but it is very disappointing to sit in your hotel room in a coat with a red nose.