My family and I stayed here two years ago and I returned this time on business because of the location, clean rooms, and good breakfast.
Just a a short walk from the main train station, this hotel is located near the old city, many restaurants, and is served well by public transportation (although you really don't need that here).
Rooms are most comfortable for 1-2 people. Mine had a full-sized bed and a fold-out couch. If my teenage son and wife had been with me, things would have been tight, especially with all of our luggage and the couch folded out. Just be aware of that. For two people in a room, it is quite comfortable.
Wi-fi was spotty in the rooms and could be stronger, but judging from the management's response to comments on this site, they're working on that.
Breakfast was great! I don't understand the criticisms I've read here: there were a variety of breads, yogurts, cereals, jams, fresh fruits, cheeses, meats, and drinks available. What else do people want for a free (or even not free) breakfast? The staff in the restaurant was attentive, constantly refilling food and cleaning tables.
My only complaint relates to check-in: the young woman (whose initials are A. B.) was working on something when I arrived, but didn't bother to acknowledge my presence when I walked up to the desk. Nobody else was around. I waited patiently. She finished what she was doing and just looked up at me--didn't say a word. I said, "I have a reservation under the name of -----." Again, no response. Throughout the check-in process, she was abrupt. When she finished, she handed me my key, saying nothing. She didn't say, "Breakfast is served from --- to --- in the dining room over here" or "The elevator is to the right", etc.-- nothing. This clearly is a management or training issue that needs to be addressed. Sure--everyone has a bad day, but you don't take it out on the customer. While the others I interacted with at the front desk were friendly and helpful, one person can ruin a guest's experience.
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- Also Known As:
- Holiday Inn Express Dresden City Centre Hotel Dresden