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Reviews (458)
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All reviewsbeautiful hotelgreat locationold townart piecesfive star hotelshower doorinner courtyardthe air conditioningquiet roomgreat showerrestaurants and barsearly checkcouple of nightscentral locationstayed one nightvisiting dusseldorfshopping area
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13 - 18 of 458 reviews
Reviewed 4 March 2018

Excellent location, close to shopping, river walk and restaurants and bars. Old hotel that has been refurbished nicely.Staff were efficient and friendly. Room was a good size with larger bathroom and fridge.

Room Tip: use the hidden entrance off back street
  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank d w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMedici, Director of Sales at Derag Livinghotel De Medici, responded to this reviewResponded 8 March 2018

Dear valued guest,

Thank you very much for taking the time to write this kind review. It was our pleasure to be your host.
We are looking forward to welcoming you very soon and for the meantime we wish you all the best.

Sincerely,
Your De Medici Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2018

Derag Livinghotel De Medici is one of the few 5 star hotels in Düsseldorf.

The hotel is located in an old monastery (in the old town) with an interesting history (just read on the website). We stayed for 1 night during the christmas market period.
Arrival was good, valet service was excellent. We got a glass of port at the reception and service was friendly. Also there was a small christmas market located in the interior courtyard in front of the hotel, which was very nice.

The hotel breaths history. I've also stayed in Breidenbacher hof, and it's difficult to compare. While Breidenbacher hof has to have it from it's luxurious feeling, here in Derag you get a historic feeling. Like you are staying in hotel/museum with a history.

Regarding the room, I was not impressed.
We booked a Deluxe room (23m²), which is not the smallest, but we were not impressed with the interior. It was rather boring. The bed was good.
Bathroom was also good.

One of the highlights of the hotel is it's spa.
I've never seen such a developed and beautiful spa area with sauna and steam bath.
This was absolutely impressive.

I've rated the hotel 4/5 because you have a lot of expectations in a 5* hotel. Many of them were fulfilled, but not all of them. If you compare it to Breidenbacher, I think we are still talking about 2 different categories, but Breidenbacher is also a lot more expensive.

Conclusion: Good hotel in a very good location.
You will get the historic feeling.
Room is ok. Spa is amazing

Room Tip: Enjoy the spa, it's amazing
  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Torutoper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMedici, Manager at Derag Livinghotel De Medici, responded to this reviewResponded 17 February 2018

Dear Torutoper,

Thank you very much for your extensive review. It was our pleasure to welcome you during the Christmas Market season.

First of all it is important to mention, that we are not star rated. We are not holding 5 stars, whereas the other mentioned hotel does. Today the online travel agents, such as booking.com etc. are having their own rating systems. For example, points instead of stars.

Of course we aim and stand for a certain and high service, still the comparison with the mentioned hotel is not stringet.
In regards of the historical building and its unique concept - full of art - we provide a peerless experience. One night in a musuem becomes true. What is more due to the historical and monumented protected building we offer 170 individual rooms, which differ in size, shaping, desing and location within the building. Also interior design is always a matter of personal taste.

We appreciate your rating and we hope to welcome you back during the next Christmas season the latest.

With kind regards,
Your De Medici Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

As many previous reviews have pointed out, this hotel has quite a history. This is why staying there is like visiting a museum: lots of art displayed across the property (we noticed a guided tour while waiting at reception).
Our room was relatively small but very functional and well designed. Bed was very comfy (with the exception of very squishy pillows - a pillow menu would be much appreciated). Lovely shower with massage function, plus Molton Brown toiletries.
Great variety of food options for breakfast (including fresh fruit juice). Very good location and very high standard service. I would definitely stay again and recommend if you're visiting Dusseldorf.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank InspirationLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMedici, Manager at Derag Livinghotel De Medici, responded to this reviewResponded 5 February 2018

Dear valued guest,

As we are happy to read that you truly enjoyed staying at the Derag Livinghotel De Medici and its surrounding area we are looking forward to welcoming you soon again. Thank you very much for your appreciation and your praise.
Of course we are also delighted to provide additional service - such as other pillows upon request. So please do not hesitate to contact our Front Office team for any wish.

We are looking foward to welcoming you back soon.

With kind regards,
Your De Medici Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018

From walking through the heated entrance into the reception area and the magnificent giant Christmas tree, it was obvious this was going to be a memorable stay. The staff were delightful and accommodating; we upgraded one room to a suite which enabled a group of four adults to gather over Christmas Day. They also refunded one night's accommodation when my son departed early with minimum stress. Our rooms were always immaculate and a lot of luggage was moved between 3 rooms with grace. The architectural and design detail to the interior is outstanding. I loved walking the corridors and finding something new all the time - even from the glass lift! Of course, as we were in Germany for the Christmas Markets, it was sited ideally to visit the various markets. I would recommend this hotel to anyone travelling to Dusseldorf - including my travel agent.

Room Tip: Choose a suite if you are able to.
  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMedici, Manager at Derag Livinghotel De Medici, responded to this reviewResponded 5 February 2018

Dear guest,

Thank you very much for your recent visit during the festive season and for your praise. It was our pleasure to create a memorable stay for you and we are happy that you enjoyed it in every respect.
Providing individual, discret and authetic service is our main goal. Please be always welcome to return and be our valued guest again.
Your recommenation is highly appreciated.

Wishing you all the best.
Your De Medici Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2017

I stayed one night with my wife in a very clean, very nicely furnished room. The staff at check-in and check-out were efficient and friendly. Hotel lobby seemed as though it was also used for corporate events. This was the only drawback.
I will use this hotel on my next visit also.

Stayed: December 2017
Thank 174anonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMedici, Manager at Derag Livinghotel De Medici, responded to this reviewResponded 27 December 2017

Dear valued guest,

It was our pleasure to welcome you to the unique Derag Livinghotel De Medici and serve you. We are pleased that you enjoyed your stay that much and emphasized this in your review.

As the hotel is located in a monumented protected building we needed to adapt to the surroundings. Therefore our lobby is also used for receptions or coffee breaks during conferences. These events just take place for a specific time and meanwhile we offer our bar or during summer our nice terrasse as alternative for our guests.

We wish you all the best for 2018 and we are looking forward to welcoming you back soon.

Kind regards,
Your De Medici Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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