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“Horrendous experience.”
Review of Air Hotel Wartburg

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Air Hotel Wartburg
Ranked #198 of 241 Hotels in Dusseldorf
Reviewed 16 October 2015

Avoid it like the plague. 3 of us on a business trip, had the misfortune to have picked this place to sleep off for an evening here. Checked in at 1:00 AM and checked out at 8:00 AM. Most notable factors.
1. No heat in the room, it was 5 degrees outside.
2. Their rooms were like in some make-shift attic, in the back building. You get to the 3rd floor, and then take a narrow staircase up to this magnificent suite.
3. The rooms were dark, dingy and smelled like wet dogs.

They had already took the payment of 320 Euros when we did the booking online. In spite of that we had to make a second payment, as they informed us this was their policy. And that the first online payment would be cancelled and re-reimbursed back. However, they charged us twice during check out. So we finally paid for this luxurious experience 3 times. The Polish girl at the front-desk must really find another area to work. Some place, where here arrogance, stupidity and infantile approach can come into good use.

Room Tip: You are better off sleeping in a park, than at Air Hotel Wartburg.
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  • Stayed: October 2015, travelled on business
    • Value
    • Rooms
    • Service
1  Thank ShawarmaXpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 146 reviews

Reviewed 14 September 2015

Nice enough hotel with friendly staff, however it's on the flight path to DUS so you will get noise
First aircraft 6am
Ok for an overnight but no longer
Perversely rooms at the front are quieter!

Restaurant and bar are both ok, and there is a nearby Greek rest which is quite good.
Recommend if going to airport or Messe.

Room Tip: Road noise is greater at from but aircraft noise is less
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  • Stayed: June 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JohnnyAsbestos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2015

We stay here every year during the BOOT Messe in January. It's a simpel hotel that's just adequate. Breakfast is good and plenty but skip lunch or dinner, there is better food to be found in the close vicinity of the hotel. The bar is nice to have a few drinks in the evening. Rooms are ok and do for a few days.

Room Tip: Stay in the main building, that saves you a walk through the cold.
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  • Stayed: January 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank PimvanSchendel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2015

I stayed at this hotel for one night as our flight arrived in Dusseldorf at 10:00 pm and had an early flight out the following morning. It was a short taxi ride away (12 euros I believe). I travelled with my two children and we were given a family room with four beds and two bathrooms. The room was clean as a whistle and it included a minibar. We fell into bed and all had a sound night's rest. Suited out needs. We did not eat there, although there was a breakfast buffet.

  • Stayed: July 2015, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2015 via mobile

Everytime we were asking a question the male receptionist was just raising his voice unpatiently...no help what so ever..
When i ve called for the wifi code he told me to come down to reception to get it myself.
When asked for directions towards the room that was passing a court yard again he raised his voice unpatiently as we were bothering him with too many questions..

Stayed: September 2015, travelled on business
1  Thank Octavian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Air Hotel Wartburg

Address: Niederrheinstr. 59, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #198 of 241 Hotels in Dusseldorf
Price Range: $92 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Air Hotel Wartburg 3*
Number of rooms: 125
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