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All reviews close to the airport dusseldorf airport iss dome great hotel minute drive rooms are spacious nice bar modern design breakfast buffet business trip taxi floor zizou gym conference euro comfort
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Reviewed 14 June 2015

lovely place to stay, and staff really nice and helpful.
the things that was not happy about, has been travelling all day and was told. no hot food after 10:00. or 11:00. so went in the bar and ordered chicken burger. when it come out it was still pink and raw. so went to the room hungry and 20 euro lighter. but other than that perfect stayed ther lots of times and will definently, be back in the near future.

  • Stayed: May 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank jonpaulc643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this reviewResponded 10 July 2015
Google Translation

Sehr geehrter Gast,
herzlichen Dank für Ihre positive Bewertung bezüglich Service und Ausstattung.
Wir freuen uns ebenfalls über Ihre negative Kritik bezüglich der Burger in unserer Hotelbar.
Wir werden unser Servicepersonal noch einmal anhalten die Bestellung genauer aufzunehmen und auch die Garstufe genauer zu erfragen.
Wir freuen uns, dass Sie weiterhin bei uns zu Gast sind und gerne zu uns kommen.
Herzliche Grüße
Ihr Van der Valk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2015

The hotet is execcelent on all points of view and very well kept.
the only negative remark I have is related to the accesibility to the walking path on the back of the hotel.
there is a side entrance in the hotel fence giving direct access to this path from the parking lot. the path is to me an added value, as I walk to office and one of the reason for me stying at VdV, so I can exercise in open air and ina green scenary while on the trip.
but access from the hotel to the path is completely forgot, grass to get there on property side is now 1m high and rubbish, most probably from the parking lot, is accumulate there making it difficult to cross and unpleasant.
I value the feature but is the hotle does not maintein it it would be better to close off the door in the perimeter that just neglecting it.
it reallylowers the rating of an hotel very nice and up to the high standards exepected.

  • Stayed: June 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Carlo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this reviewResponded 13 June 2015

Dear guest,

thank you for the feedback.

We will give this matter to our technician team to solf the problem.

We are looking forward to welcome you again.

Best regards
your Van der Valk Team

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Reviewed 7 June 2015

tried a junior suite which was an excellent choice. The restaurant is of very good quality. The fitness room offers a nice view but lacks of some machines.
An excellent stay as always in a splendid junior suite

  • Stayed: May 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank GERARD M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this reviewResponded 13 June 2015
Google Translation

Sehr geehrter Gast,

vielen Dank für Ihr positives Feedback.
Wir freuen uns das es Ihnen bei uns gefallen hat.
Gerne leiten wir das ausgesprochene Lob an die entsprechenden Abteilungen weiter.

Probieren Sie doch bei Ihrem nächsten Aufenthalt auch unseren Wellness Bereich auf der 15. Etage. Dort haben Sie ebenfalls einen tollen Blick über Düsseldorf.

Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Ihr Van der Valk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2015

Nice and friendly hotel to stay in for fly-in conference/meeting/training members. Tried the breakfast and dinner and service was excellent. Amenities are okay, wifi is fast but sometimes oversubscribed. The only suggestion was probably a better public transport from the hotel to the airport or to Dusseldorf city centre. To travel out/from the hotel requires a longer walk and change of buses/trams.

  • Stayed: April 2015, travelled on business
    • Value
    • Rooms
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Thank Adi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this reviewResponded 16 May 2015
Google Translation

Sehr geehrter Gast,

herzlichen Dank für Ihre tolle Bewertung. Wir schätzen es sehr, dass Sie sich die Mühe gemacht haben Ihre Positive Erfahrung zu beschreiben.

Wir würden uns freuen, Sie wieder als Gast in unserem Haus begrüßen zu dürfen.

Mit herzlichen Grüßen,
Ihr Van der Valk Team

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Reviewed 13 April 2015

Ideal location for airport, Old town Dusseldorf and surrounding villages.

Executive Rooms a lovely size.
Beds and pillows a little hard, and more sugar, milk should have been available (only one of each at present, but you have two coffee sachets and one tea bag).

  • Stayed: April 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lorrie195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this reviewResponded 25 April 2015

Dear guest, We would like to thank you for your visit at our hotel. Thank you that you have taken the time to rate us positively . Also for your negative feedback. So we will check the coffe & tea facilities in our rooms. And maybe for your next stay we can find a room with softer beds and pillows. We are looking forward to welcome you again at our hotel. With kind regards, Van der Valk Team

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