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Reviews (287)
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Reviewed 18 March 2017

The hotel has a great view to the Soccer stadium of Borrusia Dortmund. Its situated at the same street. The rooms are big, the parking place, all is clean, the staff helpful, definitely need a car from there to go to restaurants or the town centre.

  • Stayed: December 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this reviewResponded 22 March 2017

Dear Thomas,

we thank you for your stay and your feedback.
Please note for your next visit that the underground station "Westfalenhallen" is only 50 m from the Hotel and it is only 3 stops to go downtown.

See you next time !
Best regards

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Reviewed 31 January 2017

  • Stayed: January 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this reviewResponded 14 February 2017

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Reviewed 27 October 2016

Staying during an exhibition at the Dortmund Messe. Slightly dated hotel but nevertheless clean and in good repair. Rooms were quiet except on nights where there was a large festival at the fairground. Amenities in room were adequate. Restaurant in the evening was disappointing and no restaurants close by apart from Mongos Asian Restaurant which is highly recommended and only a 5/10 minute walk. Dortmund Stadium a stones throw away - shame I'm not a football fan!

  • Stayed: July 2016, travelled on business
    • Value
    • Location
    • Service
Thank Angus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this reviewResponded 4 December 2016

Dear Guest,

we thank you for your stay at our Mercure and your feedback
We are sorry that our new restaurant RELAX behind the reception that we opened on the 17th of October did not meet your expectations. Most of our guests love the offer and atmosphere.
Nevertheless you enjoyed your evening at Mongos.
We hope to welcome you again next year.

Best regards

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Reviewed 26 October 2016

  • Stayed: October 2016, travelled on business
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this reviewResponded 4 December 2016

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Reviewed 20 October 2016

I would like to say the hotel was really excellent. The only downfall was the restaurant. The menu was better than last year but could still be improved. You are missing an opportunity to make a good restaurant in the middle of everything encouraging outsides to come just to the restaurant and drinks if the bar was open and sold bar snacks..
On Saturday the bar was closed and the waitress in the restaurant did not want to know when we wanted to order or when we wanted to pay, in the end we left the money on the table as we waited over half an hour for the bill and she said she was too busy.
I really like the hotel and is in a good location for the dog shows that we attend for 3 days. Just needs the food side to be better.
We will be back to stay in the hotel

  • Stayed: October 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank 642glynisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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