We stayed in the hotel for 5 nights, we always use this hotel when we travel to Cologne for the shows.
The hotel has not changed its decor in the past few years, they tend to charge more when the shows are on than other nights. They charge for wifi and breakfast. The breakfast is pretty good, with a wide selection and variety for all tastes.
Rooms are average, not bad in size, wifi comes and goes in certain rooms, but when you get it the speed is really good. The hotel is within walking distance to the tram lines, and is within easy access of everything.
We found that some staff went out of their way to assist, whilst others were not always the most helpful. Billing was a problem, I was charged about 5 different amounts on my credit card for our stay when checking out. This took a while to be sorted out, and they blame their system on the transactions. Hotel management had to get involved to sort out the issue, which was eventually resolved. This could have been avoided if a little more care was taken when we were checking out. They were too busy trying to bill us rather than checking that the bill was correct, and with them trying to fix the problem made it worse with many transactions going through the credit card.
Paul Dreykluft the assistant manager was great, and he really made a difference.
- Official Description (provided by the hotel):
- Welcome to the Park Inn by Radisson Cologne City West Hotel Your business and event hotel in Cologne - perfect for business travellers and tourists, with direct connections to the city centre and trade fair The modern, four-star Park Inn by Radisson Cologne City West is located in Cologne's inner green belt. It offers business travellers and tourists easy access to the city centre, sights such as the famous cathedral and old town, the Lanxess Arena, the Rhein Energie Stadium and the city's many other cultural treasures. It is perfectly situated for visitors to the city's exhibition centre with direct connections by tram and shuttle bus in just 15 minutes, and a multi-storey car park with more than 180 parking spaces. Easy access from the A1, A4 and A57 motorways, and by rail, together with excellent value for money, make the Park Inn by Radisson Cologne City West your perfect trade fair hotel in Cologne. ... more less
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- Also Known As:
- Park Inn By Radisson Koeln City West Hotel Cologne
- Park Inn Cologne
- Cologne Park Inn