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All reviews petrol station cologne bonn airport place to stay overnight mc donalds highway exit near airport queen size clean rooms boiled eggs powerful shower tv channels short stay decent breakfast convenient hotel single bed decent size bed was comfortable
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Reviewed 18 December 2016

If you travel by car, Holiday Inn is a good destination for staying overnight on your way. It is located in the middle of many facilities, carwash, gas station, restaurants and a good baby store.
But when you go inside, it does not satisfy your expectations. The room was small and almost dark due to lack of sufficient light. The room was not clean at all, in particular its floor that covered with tiny garbages. The shower head was leaking and making annoying noise. However, it made a warm and refreshing shower. The air conditioner made the room warm but with irritating nose. The window did not stop the wind well.
The breakfast was Ok and the night receptionist was kind.
Not bad for one night in total.

  • Stayed: December 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank mhzaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Nussbaum, Manager at Holiday Inn Express Cologne - Troisdorf, responded to this reviewResponded 31 December 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
Peter Nussbaum
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2016 via mobile

This hotel is located close to a petrol station but remains really quite. Many restaurants are located around the hotel which is really convenient if you stay for several days. The first look at the entrance isn't nice. Dirty and old carpet on the floor. The rooms are clean and mattress is made of good quality. Smiling is optional at reception. Breakfast is good and personnel is nice and smiling. Rate per day is fair.

Stayed: December 2016, travelled on business
Thank RACHEDB37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Cologne - Troisdorf, responded to this reviewResponded 29 December 2016

Dear RACHED B,

Thank you for staying with us and for leaving a review. I am happy that our location worked for your travel needs and that you rooms and bed comfortable. On the other hand, I really regret that the level of service you received fell below your expectations. I have noted your comments and have forwarded them to our hotel management for the identified issues to be addressed accordingly.

We hope we have a chance to host you again in the future.

Best Regards,

John O
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2016 via mobile

If you're coming here for business then you will find everything you need (no gym)

If you expect to stay here because of cologne. Don't. It's a minimum of 30 minutes away. It's a blue collar hotel for business people in the area.

It's not in a nice area and it's also not nice in general.

But the room is clean and comfortable. The bed is great. The wifi fast and the restaurant across the street is great.

Again. For business. Perfect.

Stayed: December 2016, travelled on business
Thank Rusty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Nussbaum, Manager at Holiday Inn Express Cologne - Troisdorf, responded to this reviewResponded 5 December 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Peter Nussbaum
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2016

There were many things I really liked about this hotel including the friendly, helpful staff, the comfortable bed, the good desk area, having a Chinese restaurant, a steakhouse, a McDonald's, a Subway Sandwich shop, and a convenience store within a very short walking distance.
However, the one negative item was quite significant for me as I was on a business trip and needed to do a lot of work in the room. This was one of the most poorly lit rooms I've ever seen in a hotel anywhere. There was a light on the wall by the door, a hanging light in the corner of the room, and three small very weak LED lamps - one on each side of the bed and one on the desk. When it was sunny outside, there was sufficient light coming into the room, but when cloudy or after dark, the room was amazingly dark. Ironically, the bathroom was very well lit, with lights built into the ceiling. A desk in the bathroom might be a good idea. Anyway, if the hotel could address this one issue, it would make a big difference to other business travelers and people who enjoy light.
There is free parking with a good number of spaces in front of the hotel.
The Spich train station is only a 10 minute walk from the hotel and you can get to Cologne in a little less than 30 minutes on the number 12 or 19 trains.
I would stay here again, but will bring my own lamp next time.

  • Stayed: November 2016, travelled on business
    • Value
    • Location
    • Service
Thank Charlie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Nussbaum, Manager at Holiday Inn Express Cologne - Troisdorf, responded to this reviewResponded 23 November 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Sincerely,
Peter Nussbaum
hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2016

The holiday inn Express, is extremely clean, and beds are comfortable.
During an extremely busy exhibition in Dusseldorf, I was lucky in finding rooms, on radius of 100kms from Dusseldorf.
The breakfast, is all right, and very acceptable,

Room Tip: Best moms are on the back side of hotel
  • Stayed: October 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Ernanim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Cologne - Troisdorf, responded to this reviewResponded 18 November 2016

Dear Ernanim,

Thank you for taking the time to review our hotel. We are glad to hear you found our hotel clean and the beds comfortable. It is our goal to consistently provide superior service and accommodations at our hotel and your positive comments are very much appreciated. Your positive feedback makes it all worth our efforts.

Thank you for staying with us and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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