Good breakfast and restaurant. Clean and very wide rooms in a quiet but central atea of Bonn. Kind and friendly staff. Nice swimming pool and clean and complete set of machine in the (honestly a bit little) gym... what else?More
Good breakfast and restaurant. Clean and very wide rooms in a quiet but central atea of Bonn. Kind and friendly staff. Nice swimming pool and clean and complete set of machine in the (honestly a bit little) gym... what else?MoreShow less
Dear Fernando R,
many thanks for your feedback in regards to your stay with us. We are more than happy that you enjoyed it and we are looking forward to welcome you once again as soon as possible.
Kind regards, Ruth van den Elzen
Stayed there for 2 nights. Beds are very comfortable and surrounding and got a very good sleep. What surprised me, is that hotel is located together with the apartment building, but actually that didnt felt at all. In general room was clean, got compliment from hotel (water bottle), fast wi-fi connection. Breakfast offer is quite standard and nothing fancy. There is available sauna, pool and also gym, just wen to sauna and pool and both were good, temperature in sauna was nice as well the water temperature in pool was nice. In overall I suggest this hotel if you want relax after bussy bussiness day.
Many thanks for your positive feedback to our hotel. Hopefully we have the chance to welcome you once again within your next stay in Bonn.
Kind regards, Ruth van den Elzen - Hotelmanager
Nice hotel near the city centre. Parking across the street. The combination of a hotel with nursing home is very special but it doesn't bother you. The facilities are complete and well kept. The rooms are spacious and up to normal hotel standard. Our room probably used to be a room for an elderly person because the bathroom was not modern looking and fit for wheel chairs. Breakfast was very good and complete.
many thanks for the comments to your recent stay with us. We apreciate your positive feedback and would be more than happy to welcome you once again in the near future.
Kind regards, Ruth
Very well situated (5 minutes by feet from old town and central station). Nice old building. Rooms accordingly large (partially with own kitchen), newly refurbished, quiet, and clean. Good breakfast buffet. Staff very polite.
In the same building, there is a retirement home. In contrast to other reviewers here on TripAdvisor, me and my family liked the interaction with the residents. They even had the better tips for dining than the hotel staff. Furthermore, because affiliated with the retirement home, the hotel and ist rooms are optimally equipped for disabled persons.
many thanks for your recent stay with us and your kind feedback to this stay. We would be more than happy to welcome you once again as soon as possible.
Kind regards, Ruth van den Elzen- Hotelmanager
First, the plus points:
1. Location, location, location! The hotel is ideally situated in Bonn, literally around the corner from the main shopping thoroughfares to one side, and the beautiful Altstadt to the other side.
2. Cleanliness. Cannot be faulted on this point. It was spotlessly clean.
3. Friendly staff.
4. Good-sized bedrooms and bathrooms.
5. Beautiful, warm indoor pool and well-equipped fitness facility.
6. Real, actual, terrestrial UK television channels available (not just the standard BBC World News or Sky News that all other hotels normally provide for English-speakers)! This is a BIG plus point for us!
However! The hotel is located in an upmarket retirement (and care) home, and hence, it does not have the usual bustling atmosphere that you might expect in a city-centre hotel. Rather, it is extremely quiet. At times I almost felt like I was on a religious retreat! This also means that there is no real hotel bar to speak of - only a bistro, which closes at 10pm every evening! Sorry, but this concept of hotel mixed with retirement home just doesn't work for me.
I was aware upon booking, that there was a retirement home on the same premises...what I did not anticipate, was that both were intertwined within the same actual buildings. I'd assumed that the hotel was a separate entity.
Finding our room after check-in (complete with our big, old-style room key on a heavy keychain!) was like a frustrating treasure hunt without a map, during which we walked down a maze of corridors (some of which had that certain "hospital/retirement home" smell hanging in the air), passing the private apartments of many permanent home residents.
The overall temperature of the hotel/home public areas was (understandably, due to the number of elderly residents) way too warm, but unbelievably for a 4* large city hotel, there was no air conditioning in the bedrooms!! This made for a very stuffy room at night, unless we kept the window open, and a poor quality night's sleep.
The price per night wasn't exactly cheap, so I didn't think we got great value for money in general.
I was only glad that our teenage daughters happened not to be accompanying us on this trip, as I know they would've felt very uncomfortable in the sterile, quiet environment, so I'd only recomment this for couples seeking peace and quiet in a city (not a romantic getaway or honeymoon hotel!!), or families with very young children. Despite all the plus points, it unfortunately wouldn't be our choice of hotel on a return visit to Bonn.
many thanks for your feedback and comments to your stay with us.
As well we would like to thank you for your positive notes, especially to our staff and the overall hardware.
Very sad we could not convince you from our company culture. To open our house and create a dynamic hub, where people who know what life is all about meet with people within the 3rd chapter in one's life, has always been a successful story so far. Your honesty is very valuable for us and we thank you once again for your feedback.
Kind regards, Ruth van den Elzen - Hotelmanager.
Room was OK apart from noise level - not from street - but from Building itself. When doors closed - and especially when automated doors to aisle closed there was a high noise into the room, due to big airgab under door to the room.
The free internet was useless due to lack off capacity and mobile phone signal was also poor.
we are more than sorry that you obviously did not enjoy your stay with us. Unfortunately we had not the chance to react during your stay, as you did not gave us the feedback on site. For sure we had otherwise offered you another room and our technical department would have checked the internet connections for you.
In case your will be in Bonn once again, we would be more than happy to get the chance once again and to let you know that we can do it better.
Kind regards, Ruth van den Elzen - Hotelmanager