We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (582)
Filter reviews
582 results
Traveller rating
248
233
72
18
11
Traveller type
Time of year
LanguageAll languages
More languages
248
233
72
18
11
Show reviews that mention
All reviews privilege room hannover city room overlooked the park whole situation new town hall easy walking distance recommend this hotel hotel is in a great location late check only criticism would be parking garage big room the ground floor pleasant stay free wifi bed was comfortable shopping area
Filter
Updating list...
5 - 10 of 582 reviews
Reviewed 10 August 2018 via mobile

I've been heere for four nights. Not for first time. This is my favourite hotel in Hannover and I allways try to find a free room in this hotel in case of traveling to Hannover. 100% service, friendly and helpfull staff makes all stays perfect. In addition this hotel is placed on the best place. Across the road there is a nice park and behind great lake where you can run around the lake or simply walk a little in park. On the oposite side there is a city centre for shopping. Public transport 2minutes . Only one small problem is there. May be I'm not lucky , but this hotel is quite often fully booked and I have to use some other ( and of course worse hotel ).

Stayed: August 2018, travelled on business
Thank Jan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, Leiter Front Office at Mercure Hotel Hannover City, responded to this reviewResponded 14 August 2018

Dear Jan V,

Thank you very much for your extremely positive feedback. We very much appreciate your comment regarding your stay and are glad to hear that you keep returning to our hotel. Indeed, we are fully booked very often - but we are looking forward to your next visit at our lovely hotel!

Sincerely

Nadja Linzel
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

We have stayed at Mecure hotels before but this is the best we have stayed at. The staff are all very friendly and helpful. The room was spotless and the breakfast was outstanding. The hotel is in a great position just 10 walk to the middle of town and a magnificent park opposite. Easy off street secure parking on site and good lighting in the bathroom. A mini bar and coffee machine plus a room safe. I would recommend this hotel to anyone.

Stayed: July 2018, travelled as a couple
Thank lonsic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, Leiter Front Office at Mercure Hotel Hannover City, responded to this reviewResponded 14 August 2018

Dear Ionsic,

We very much appreciate your marvellous feedback and we are glad that you enjoyed your stay with us!
Thanks for sharing your experience. It would be our pleasuere to have you here again as soon as you come back to Hannover.

Sincerely

Nadja Linzel
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018

8 nights for business. Really great experience. Staff were excellent, rooms very comfortable (air con), restaurant very good with great tree covered courtyard cafe, I just loved the bike rental but its not advertised anywhere so ask. Location is simply the best - stole across the street to lovely lakes and parks and short walk (200m) into town. I'll be back in a few weeks

Room Tip: In summer request room facing away from sun (air con works better). If mobility is an issue request close to lifts
  • Stayed: July 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank TJ178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, Leiter Front Office at Mercure Hotel Hannover City, responded to this reviewResponded 14 August 2018

Dear TJ178,

We very much appreciate your feedback and we are glad that you obviously enjoyed your stay with us!
Thanks for sharing your experience - please choose us for you next stay in Hannover.

Sincerely

Nadja Linzel
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018

We stayed for two nights here. The room and bathroom were just a little bit to small. But the bed and shower were good. The service was good and breakfast was just fine. The hotel is about 10 minutes walk from the city. We did understand that you can park by the hotel but the website from the hotel self says it can not. We dit park in a parking garage just about 300 meters away from the hotel. It cost ca. € 11 for 24 hours.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Bart v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018 via mobile

We stayed here for one night in a privilege room with our 3 children. The reception staff was nice. We had dinner at the hotel, it was very good! They also had great vegetarian options.
The room was spacious, but a little dated. Carpet on the floor. Plus for pillow menu. Free minibar was nice.
When we went to breakfast (very crowded) a lady working there met is and asked «how many?», I replied that we were five. Her reponse then was «No!» and then she turner and left us.. Ok.....?? We then looked for another breakfast staff member, who greated us the same way, but actually found us a table. Breakfast was good.

Stayed: July 2018, travelled with family
Thank LLoveli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, Front Office Manager at Mercure Hotel Hannover City, responded to this reviewResponded 24 July 2018

Dear Lloveli,

Thank you very much for taking the time for giving us such efficient feedback. I am very sorry, that our restaurant staff did not make you feel welcome immediately. Of course, you are welcome - no matter how many people! We cannot change this first impression but I can reassure you that we are very interested in your overall satidfaction. Next time we will do better.

Thank you again for sharing your experience with us. We are looking forward to welcoming you again in Hannover.

Sincerely

Nadja Linzel
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews