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All reviews business hotel big park room service hotel restaurant breakfast buffet is comfortable hotel convenient location zoo floor tram centre sauna city utilitarian jogging expo exhibition
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Reviewed 22 September 2016

Been there twice this year.
The restaurant is absolutely amazing.
Free parking which is a big plus.
during our first visit the swimming pool and sauna were closed but on our second visit we managed to enjoy the facilities which are great!

  • Stayed: August 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tamir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DrocEllek, Manager at Congress Hotel Am Stadtpark, responded to this reviewResponded 26 September 2016

Dear Tamir, thank you very much for your second visit. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are delighted, that you had now the posibility to visit our "panorama 17" (sauna- & pool area) and that you enjoyed your stay. We are looking forward to welcome you again one day! With kind regards from Hannover, Dorothee Koslowski (Management Assistant)

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Reviewed 15 September 2016

I stayed here for one night. The room and the bathroom were very clean. The bed was comfortable. I recommend you to take your breakfast at the hotel. It offers a great variety of products. If you want to eat something for lunch or dinner, I recommend you the hotel's restaurant (Deins).

  • Stayed: September 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank YannR354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DrocEllek, Manager at Congress Hotel Am Stadtpark, responded to this reviewResponded 16 September 2016

Dear Yann, Many thanks for your stays. We are very happy with your recommendation and your review. We thank you very much. See you at Congress Hotel am Stadtpark, Cord Kelle, General Manager

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Reviewed 27 August 2016

Very nice and also good swimmingpool. Temperature of water is good. Maybe the breakfast is a liitle bit to expensive. The wifi is very slow and drops out sometimes. Ecxellent poolservice sauna and hotel reception. Nice view on the city on panorama 17.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Johan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DrocEllek, Manager at Congress Hotel Am Stadtpark, responded to this reviewResponded 31 August 2016

Dear Johan S.,
we thank you very much for being our guest and giving us a positive feedback.
It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible.
Thank you for your comments regarding our breakfast offer.
The price for breakfast of EUR 18.00 per person is absolutely in the medium price segment for a 4-star hotel. We offer you a sumptuous breakfast buffet with 139 warm and cold components, fresh baked goods, coffee specialities and much more from a local production. As a light meal option in the morning we offer an early bird breakfast between the hours of 5:30 and 6:30 a.m at EUR 6.50, or coffee and granola with yogurt and fresh fruit in our restaurant "Panorama 17." However, we welcome your comments should anything be missing in our breakfast offer.
Our Wi-Fi is a voucher-based system of the neighboring Hannover Congress Centre that they share with us. In the near future, the system will be updated and we will then be able to offer a higher bandwidth. Alternatively, you may book the business package at €21.50/night during your next stay, including breakfast, 24 hours Premium W-LAN (surf the internet safely and without any restriction on time using up to three devices for each connection without bandwidth. You may take up our special offer with log-in and log-out function enjoying a flawless data transfer with up to 100 Mbit per second), domestic phone calls/faxes as well as up to 10 A4 black/white copies.
We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski

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Reviewed 25 August 2016

The outside of the hotel isn't very welcoming but the rooms are really nice furnished and if you're lucky to get one of the rooms facing the park - it's even quiet and you can sleep well.

Reception people doing there job: You receive a key and some fast instructions for breakfast. That's it. No comments about wifi, the pool, the spa, the bar (that they close early ;))

The manual is saying the bar is open until 1am - expeptionally they might close at 11pm.

11:20pm Saturday night, high summer session: I ordered a glass of wine at the bar - the bar tender said 'it's closed already' - I said I just would love to have a glass of red. 'No' she said 'I closed already 20 mins ago'. She replied I could use the mini bar!!!

Well some people might read this comment and think it's fine. But honestly I was astonished when she said that to me and was quite speechless. It's a 4 star hotel - it's high session, it's summer, it's Sat night....

Come on - I think they can do much better!

  • Stayed: August 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank pinkcallalily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DrocEllek, Manager at Congress Hotel Am Stadtpark, responded to this reviewResponded 31 August 2016

Dear pinkcallalily,
thank you very much for booking our hotel and for your final review. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible.
We are often praised for how friendly and helpful our employees are, and your descriptions are very unpleasant for us and definitely do not correspond to the standard of our hotel!
Due to saisonal reasons (Summer holidays and vacation time) our bar/restaurant closes earlier in the summer times. This information has been provided for month on our webside and on posters in all of our elevators. We apologize for the inconvenience.
With kind reagrds from Germany, Dorothee Koslowski (Management Assistant)



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Reviewed 20 August 2016

, Very quiet hotel ,reception team is cooperative, The restaurant is absolutely amazing.
i like this place. when i back to Hannover i will book their again
Tram stop to the center at walking distance, nice staff and good rooms. Free parking.

  • Stayed: April 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank ahmedsobhye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DrocEllek, Management Assistant at Congress Hotel Am Stadtpark, responded to this reviewResponded 26 August 2016

Dear Ahmed,
thank you for being our guest and your positive comment. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible.
We are pleased that you felt comfortable and we would be delighted to welcome you again in our house.
With kind regards from Germany,
Dorhtee Koslowski (Management Assistant)

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