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All reviews frankfurt airport long distance trains follow the signs same building next morning morning flight an overnight stay rental car long flight convenient location between flights fitness center easy access rooms are small railway station your luggage perfect hotel
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Reviewed 24 September 2012

After leaving another hotel, I stayed 1 night at the Hilton Garden Inn @ Frankfurt Airport at the end of a business trip. My wife joined me for the trip so we booked a King Room.

First, the hotel is difficult to find in the airport and a long walk. In terminal 1, look for the signs for the long-distance trains. You will walk up an escalator then across a covered pedestrian walkway, followed by another 5 - 10 minute walk to the long distance train tracks. Once there, turn right, walk up an escalator and you'll see both the Hilton and Hilton Garden Inn.

The check-in process was seamless. The hotel reception had all the correct information and also gave me access to the business center for printing passes to the trade show I was attending. The king room was new and modern, with a very nice bathroom. The room was small - not a lot of walking room between the bed and the desk - but nice.

Note to all fitness enthusiasts. The fitness center is excellent! My impression is it is shared between the two Hilton hotels, but the facility is very well equipped with dumbells, machines for weight training, cardio equipment and other items. Add a smith machine and this center would be about as good as it gets for a hotel center.

It's also worth noting this is an expensive hotel. The room rate is high and the meals are even more expensive. They wanted 21 Euros/person for breakfast; my wife and I walked down the escalator to a small restaurant not 3 minutes from the hotel (still inside, on the left when walking down the nearby escalator) and had two omelets with toast and drinks for under 20 Euros combined.

To recap:

Pro's:
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New and modern
Welcoming staff
Clean, well equipped room
Great sound insulation (never heard airport noise)
Excellent fitness center
Easy access to long distance trains
Shopping and restaurants nearby

Con's:
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Very expensive, both the room cost and the restaurant
Long walk from the terminal and not well marked

  • Stayed: September 2012, travelled on business
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Thank SiteSeekers2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 25 September 2012

Dear SiteSeekers2000,
Thank you for posting your nice review of Hilton Garden Inn Frankfurt Airport!
Your excellent comments speak for themselves, thank you especially for your remarks regarding our team members, that truly is appreciated.
Your pro's clearly do not need any further explanation!
Regarding the "Con's" please kindly note that when you carefully check the rates available for any hotel located immediately at the airport grounds, you will usually not find a better rate than the rates offered at the Hilton Garden Inn Frankfurt Airport (despite the fact that this is a brand new hotel and that it can be easily accessed without ever having to go outside!). We recommend you book on our corporate website as we have a best rate guarantee!
The Hilton Garden Inn Frankfurt Airport offers in addition complimentary internet access (WIFI & wired), complimentary business center (including printing(), complimentary Fitness by Precor gym facility and complimentary Sauna & Steam bath! Easy access (no taxi or shuttle necessary), state of art new hotel facilities and usually the best rates makes Hilton Garden Inn Frankfurt Airport a great choice!
SiteSeekers2000, we certainly recommend you to carefully compare rates and quality (you will find a lot of feedback here on Tripadvisor) for the hotels immediately located at Frankfurt Airport, subsequently we confidently say that we look forward to welcome you back to Hilton Garden Inn Frankfurt Airport again on your next business trip via Frankfurt Airport. It is a pleasure to have you as our guest again!
Best regards,
Ch. Muller

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Reviewed 21 September 2012

This is one of my favorite European hotels. Especially after or before a long business trip this hotel is at the foot of the Frankfurt hotel so it allows you to gain to rest or prepare for a early morning flight out.

The hotel is very modern with clean, and very comfortable rooms. The bed, pillows, couches, bathrooms are all top notch. You may pay a more than average price per room but sometimes after sleeping in b- hotels through Europe this hotel is refreshing.

There is also a very well equipped gym which is fantastic.

Will stay here every chance I get.

Stayed: September 2012, travelled on business
Thank TheSudburian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 25 September 2012

Dear TheSudburian,
"I love this hotel", a big THANK YOU for sharing your fantastic comments regarding Hilton Garden Inn Frankfurt Airport. We indeed are located at the "foot of Frankfurt Airport", with immediate pedestrian access from the main terminal of the airport to the hotel (and please leave any jacket at home because you never even have to go outside after arriving at the airport!).
TheSudburian, it is great to see that you will stay with us "every chance you get"!
Thank you once again and as we say in Germany "Bis balt", see you soon again, at Hilton Garden Inn Frankfurt Airport!
Warm regards,
Ch. Muller

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Reviewed 20 September 2012

Pleasant staff, swift elevator, secure floors and doors, comfortable bed and pillows, decent-sized desk for using the laptop, nice bathroom amenities, and surprisingly quiet -- what more could you ask for? A very minor complaint: We spent quite a lot of time in the complimentary business center trying to print out our boarding passes for the following morning. After several frustrating attempts to get the printer to work, we decided to give up and alert the front desk to the problem. The response was, essentially, "We know." If it was known that the printer was kaput, why not put a sign on it? At any rate, the desk manager fixed the problem for us by giving us his colleague's e-mail address so he could print our boarding passes. This was much appreciated. We did not try the hotel's breakfast, but there is a Starbucks just down the escalator. It took us less than five minutes to walk from the hotel to the Lufthansa check-in area. If I were ever to find myself in Frankfurt for an overnight stay again, I would definitely stay again at the Hilton Garden Inn.

Room Tip: Our room overlooked the interior of The Squaire and we heard no noise at all during the night.
  • Stayed: September 2012, travelled as a couple
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Thank tineurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 25 September 2012

Dear tineurope,
"Would happily stay here again", thank you very much for posting your nice review regarding your recent stay at Hilton Garden Inn Frankfurt Airport on Tripadvisor!
As you already noticed the hotel is brand new, therefore "swift elevators, secure floors & doors, comfortable beds & pillows and so on" can be expected from us! We certainly are glad you noticed all these great new amenities and features!
tineurope, I do apologize for the broken printer, you are completely right that we should have put a sign on the printer immediately and I am also aware that the fixing took too long, this will not happen again! On the other hand, I am happy to note that one of our team members immediately offered to print your boarding passes, in line with (y)our expectations!
tineurope, it is great to hear that you would defintely stay with us again, I can assure you that we defenitely look forward to hosting you again at Hilton Garden Inn Frankfurt Airport!
Best regards,
Ch. Muller

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Reviewed 19 September 2012

No surprises: at this rather new Hilton Garden Inn at Frankfurt International Airport/Germany you get what you expect from Hilton- a clean and comfortable, functional room for the night! You will be greeted by friendly staff -but have to carry your luggage on your own; it's a Garden Inn and less expensive than the regular Hiltons. For this location, it is really worth its money: you get across the street of the terminal building of the airport or simpy go up the stairs from the in-house long distance train station! The rooms are not too big-but you stay fotr the night,only. Beds are comfortable, you have a flat tv, a clean bathroom and no noise disturbing you, while you see the planes from your window! There is a fitness studio for the guests. Breakfast is a feast at Hilton-so it is here! Anything you can imagine: fresh bread, muffins, juices, coffee, eggs (as you like them).....and so on.
I'll be back in two weeks; no better way to stay before/or after a flight!

  • Stayed: August 2012, travelled as a couple
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Thank herward2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 20 September 2012

Dear herward2,
Thank you very much for sharing your nice review with other Tripadvisor clients. Especially your comments on our team members are highly appreciated.
The Hilton Garden Inn Frankfurt Airport indeed only opened its doors in December last year, you will find modern and fresh rooms with the latest technology throughout the hotel. Thank you also for highlighting the excellent price/value proposition at Hilton Garden Inn Frankfurt Airport, many travellers have now found us and noted that this hotel truly is an outstanding option for a stay at Frankfurt Airport or the wider Rhein Main region. The location of the hotel could not be better as we are connected by walkway to the main terminal and the hotel is located above the high speed train station, next to the highway. No worry! Since we are brand new we were also able to integrate the latest in soundproofing our guestrooms, we guarantee you will not hear a car, plane or even your next door neighbour while relaxing in our rooms!
herward2, we certainly are looking forward to host you again soon for another great experience at Hilton Garden Inn Frankfurt Airport!
Best regards,
Ch. Muller

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Reviewed 16 September 2012

It is Hilton Garden Inn, so the room is the same wherever you are.
The WiFi is free in a room as in the loby area.
The Hotel is in new building right next to the Hilton. You can walk from there in less than 10 minute to the airport terminal.

  • Stayed: July 2012, travelled on business
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Thank Horalka7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 September 2012

Dear Horalka7,
Thank you for writing your excellent review of your recent stay at Hilton Garden Inn Frankfurt Airport.
WIFI and wired internet access are indeed complimentary to all our hotel guests, so is the state of art Fitness center, where of course TV's are integrated in the excercise equipment.
Being less than 10 minutes from the gate is a huge advantage for our guests, having the planes next door, trains below the building and an immediate connection to the highway, makes the location of the hotel unique and efficient. Since we are brand new we also were able to integrate the latest technology throughout our hotel; flat square satellite TV's and perfect sound insulation, amongst others. The hotel truly has been developed to guarantee a pleasant, relaxing and productive stay!
Horalka7, we look forward to welcome you back again soon to Hilton Garden inn Frankfurt Airport.
Best regards,
Ch. Muller

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