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“Only stayed one night...wish I could stay longer...”

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Hilton Garden Inn Frankfurt Airport
Ranked #25 of 269 Hotels in Frankfurt
Certificate of Excellence
Everywhere
Level Contributor
288 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“Only stayed one night...wish I could stay longer...”
Reviewed 5 April 2012

We had a lovely stay at the Hilton Garden Inn-Frankfurt Airport. We arrived at Terminal 1 and initially, followed the signs for the Regional Trains, then we eventually saw signs for 'hotels'. The walk took approx. 10-15 minutes. We arrived at check-in and the English speaking receptionist was very pleasant. Although it was only 10:30 in the morning, a room was available, which we happily accepted. We put down our bags and headed out to see Frankfurt, with some guidance from the from desk staff. Once in the train station, we had some difficulty understanding how to use the ticket machines. So we decided to wait in line at the information center. We were quickly issue a group travel pass for a little over 14 euros. We took the S9 from track 1. Five stops later we arrived at Hauptwache station. This was a great location to begin our walking tour. Returning was just as easy. The hotel is located in The SQUAIRE and the location is absolutely beautiful. There is a grocery store, several restaurants, and even a Starbucks!!! Our room was so beautiful and clean with FREE wireless internet!! The bathroom was very nicely appointed. Ice machine was by the elevator. We had a king size bed that was so comfy! There were a few English speaking TV channels including CNN. We so enjoyed our stay! Thank you so very much!!! We know where to stay on our next trip to Frankfurt...The Hilton Garden Inn @ Frankfurt Airport.

  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank we_out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Courtenay BC
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 April 2012

I stayed one night in this hotel prior to my flight home to Canada. Great location as it is within walking distance to Terminal 1 and above the train station for long distance trains. Quiet rooms, modern and efficent. Dining opportunities inside the hotel and within The Squaire complex are diverse and abundant. The morning breakfast buffet was well laid out and enjoyable. I look forward to staying at this hotel the next time I am in Frankfurt, hopefully more then 1 night.

Room Tip: 11th foor room gives you a panoramic view of the airport
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  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank SquareTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
209 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 3 April 2012

Friendly, efficient greeting. New decor and design. Quiet, efficient rooms. Nice touches, like built-in plugs for US and UK appliances. Clean bathroom with a lovely deep bath. All the basics extremely well done.

Then another surprise - the "bar and restaurant" at first glance looked rather like a motorway service cafe. However, although the menu was small, the food was really excellent. I had schnitzel and was genuinely surprised by how fresh and nicely presented the food was. The service was also very pleasant and seemed genuinely friendly.

Overall - given it was less than half the price of the rate quoted for the "full" Hilton next door and it was still not what you would call cheap - I'd stay here again without question rather than go "next door". Plus, it is ten minutes walk from the terminal, which is very pleasant whichever way you are travelling.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jorganmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
Reviewed 1 April 2012

I stayed 2 nights in this hotel. I choose this hotel because it is above DB train station for the intercity routes and inside airport terminal. I can just hop onto the train to the city or neighbouring city within minutes and wake up on the final morning of my trip and walked to the right terminal to board my flght home. The staff at the reception were very friendly and knowledgable. The room is very clean and have very comfortable bed. Coffee and tea were provided in the room. They have a very good spread of buffet breakfast. The room is very quiet and we did not hear the train or the plane that flew by.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank lkyeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 2 April 2012
Dear Ikyeo,
Thank you very much for your great review of the Hilton Garden Inn Frankfurt Airport!
We are indeed located above the high speed train station and connected by skywalk to Frankfurt Airport. The sound-isolation of our hotel clearly indeed was a job well done!
Ikyeo, we certainly look forward to welcome you back again!
Best regards,
Charles Muller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Libertow
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 31 March 2012

A new good alternative directly at Frankfurt airport. Not to be confused with the regular Hilton next door, the Hilton Garden Inn is a 'cheaper alternative', let's say. Rooms are modern, well finished, with comfy beds. Amazing sound-proofing means you hear no noise at all from outside, but at a cost in that windows cannot be opened which means you're breathing air-con air for the length of your stay.
Disappointed not to have pool access (only available at the Hilton next door) and the gym area whilst nice fitted out is rather small. Breakfast fine, but nothing to write home about. Staff all friendly and check-in / check-out were very effiicient. Would definitely stay here again when passing through FFT next time, as just a few minutes walk from T1. The 'business centre' sounds grand, but is 2 desks in a small room. Overall, the hotel is functionally sound, and more than fine for a business stopover.
Maybe just a passing blip for this new hotel, but many guests found the lifts very annoying in that they only ever seemed to stop when you wanted to go in the other direction. Best strategy was to jump in even if you wanted to go up/down and the lift was going down/up. Silly problem which they'll hopefully iron out quickly.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelBugGotMeGood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 2 April 2012
Dear ScottandMonikaB,
Thank you very much for your kind review of the HGI Frankfurt Airport. It is great to see that you would stay with us again in the future when flying via Frankfurt Airport.
Thank you very much especially for your nice comments on the staff. As for the elevator, this has been "ironed out".
Looking forward to welcome you back soon ScottandMonikaB!
Best regards,
Charles Muller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Frankfurt Airport

Property: Hilton Garden Inn Frankfurt Airport
Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price range (per night): $124 - $416
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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