We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,444)
Filter reviews
2,444 results
Traveller rating
1,451
779
145
44
25
Traveller type
Time of year
LanguageAll languages
More languages
1,451
779
145
44
25
Show reviews that mention
All reviews water tower the cave bar movenpick hotel unique building long escalator sound effects surrounding park red brick unusual hotel great hotel breakfast buffet is train station bars and restaurants walking distance very nice stay public transport nice room
Filter
Updating list...
8 - 13 of 2,444 reviews
Reviewed 27 August 2018 via mobile

Lovely hotel in converted water tower in good location right next to Sternschanze Station overlooking park. Really impressed with room, Nespresso type coffee machine, comfy bed and super big shower. Good WiFi too. Smart bar called the Cave.

Stayed: August 2018, travelled as a couple
Thank Reiselustig58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoevenpickHamburg, Manager at Movenpick Hotel Hamburg, responded to this reviewResponded 30 August 2018

Dear Guest,
It is great to know that you enjoyed your stay and liked the historic atmosphere of our former water tower. Thank you for being our guest and taking the time to write us a review. We hope to welcome you back soon.
Kind regards,
Annette Bätjer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

we have stayed there for one night only.
getting there was really difficult as there were driving restrictings everywhere and the area is full of road works.
The hotel building itself is very interesting as it is within an old watertower. Bur the area is very bad its the so called schanzenviertel and its overcrowded with the left wing chaotic people - you dont want to park your car there. We had to take the underground carpark (20,- a night).

The porter was very helpful showing the carpark and delivering the luggage. The girl at the reception was not very friendly. The room was ok but not exiting for the money we paid. We had full english breakfast in bed and that was really fantastic!

So all in all: we would not go there again, especially because of the dangerous area where the hotel is situated.
The Hamburg Government seems to be unable to change that.

Stayed: August 2018, travelled on business
Thank Rainer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoevenpickHamburg, Manager at Movenpick Hotel Hamburg, responded to this reviewResponded 30 August 2018

Dear Rainer,
Thank you for taking the time to write us a review. It is with regret that we note there seemed to be some difficulties getting to our hotel, due to road works. We would like to assure you that the Schanzenviertel is a popular area for tourists and residents and that there is no reason to be worried. We appreciate your feedback and are happy to read that you enjoyed a full English breakfast and the comfort of our room service.
Kind regards,
Annette Bätjer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018 via mobile

Stayed here for 3 nights in August 2018.
The building is great, very different and unusual.
Located a 2 minute walk from the station as well which is really handy.
The staff were all friendly and the room was lovely and clean so we can’t fault it at all.
We went to the Cave bar in the hotel which was really nice.
Cannot comment on the restaurant as we didn’t eat there.
All in all a great hotel and would recommend.

Stayed: August 2018, travelled as a couple
Thank Carmen904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoevenpickHamburg, Manager at Movenpick Hotel Hamburg, responded to this reviewResponded 27 August 2018

Dear Carmen,
Thank you for taking the time to write us such a nice review. It was our pleasure to host you in Hamburg and we are very happy to know that you enjoyed your stay with us. We hope to welcome you back again soon.
Kind regards,
Annette Bätjer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018

We stayed at the Movenpick hotel in late July and loved its location in the colourful Sternschanze quarter, where everything is a few minutes’ walk away. The conversion of this former water tower is intriguing and we had breathtaking views from our 12th floor room. The room itself was modern and clean, and the wifi was fast and reliable. There’s a cool gym with a range of cardio machines and a weights area, as well as a choice of saunas in the wellness area.

Our trip to Hamburg coincided with exceptionally high temperatures so we were a little disappointed to find the mini bar in our room broken. Very poor of housekeeping not to notice, especially as it was being restocked as we checked in. The maintenance guy was unable to fix it so offered us a bucket of ice to keep drinks cool. A much better solution than the suggestion “you should have reported it earlier” by the pithy girl at reception.

In fact, dealing with reception was what let the Movenpick Hotel Hamburg down most. Waiting times for anything were draining, especially check out. After 20 minutes we had to just leave our keycard and run. Almost missed our connecting train to Berlin!

  • Stayed: July 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank A N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoevenpickHamburg, Manager at Movenpick Hotel Hamburg, responded to this reviewResponded 23 August 2018

Dear Guest,
Thank you for taking the time to write us a review. It is great to know that you enjoyed your stay and liked the historic atmosphere of our former water tower and the nice view. We would like to apologize for the not working mini bar in your room, as well as the service of our reception staff. This does not meet our standards and we will forward your feedback to our team. It would be our pleasure to welcome you back soon and offer you the service you expect.
Kind regards,
Annette Bätjer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

Booked a room with 2 single beds. The beds were nice and spacious for single beds. Also the room itself is beautiful. Nice bathroom with good facilities.

Loved the location of the hotel in an old watertower. Also, I certainly would recommend to go for a cocktail in the hotelbar.

The location of the hotel is near the city center and only a 2 minute walk to the S-bahn station. Ideal!

  • Stayed: May 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank HilkoJ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoevenpickHamburg, Manager at Movenpick Hotel Hamburg, responded to this reviewResponded 9 August 2018

Dear Hilko,
We are happy to know that you enjoyed your stay with us and would like to thank you for your friendly review. It was our pleasure to host you in Hamburg and it would be great to welcome you back again.
Kind regards,
Annette Bätjer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews