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Reviewed 3 January 2018 via mobile

This hotel is a 15 minute walk to the Rathaus and central Hamburg. The staff were exceptionally helpful. It has a super gym and spa. Very comfortable beds!! The hotel is near a subway and train station. A bit of a rumble at night but everything else was great.

Stayed: December 2017, travelled with family
Thank susanpdoherty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_HH, Guest Relations Manager at Radisson Blu Hotel, Hamburg, responded to this reviewResponded 4 January 2018

Dear Guest,

Thank you for your review and for sharing your recent experience at Radisson Blu Hotel Hamburg. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!
With kind regards,
Maryna Kollinger
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Absolutely unforgettable service and welcoming atmosphere from the very first step in Radisson Blu.
The construction nearby is not a problem at all, the viewing still great and soundproofed windows are great.
We got all 3 rooms nearby each other, we didn't expect to be checked in at 10.30 am and got the keys ( we didn't ask) which was really helpfull for us.
The rooms are extremely clean, big enough, good mini bar, tea/coffee facilities, etc.
High technology's and energy-efficient hotel.
Great room service.
Great location, 3 bus stop from the shopping centres if you do not want take a walk of 15 minutes.)))
We will definitely back in the future.
Just one thing we didn't like ( not only our party ), absolutely amazing SPA facilities, but local people enter there naked, walked there naked, seating naked, they do not mind others, we are thinking that the policy of the hotel should be inform their guests about nude attitude in Radisson blu. We also saw as young couple was run away from the SPA section.

Stayed: December 2017, travelled with family
Thank Natalie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_HH, Guest Experience Manager at Radisson Blu Hotel, Hamburg, responded to this reviewResponded 31 December 2017

Dear Natalie K,

thank you very much for your review. It is a great compliment for our hotel and the entire team.

We wish you a very good start in the new year and hope to welcome you back soon.

with best regards

Sebastian Welbers
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

We stayed here for a few days and we were very pleasantly surprised. The room was a decent size with pleasing modern décor. The bed was so comfortable and a joy to fall into each night. The bathroom was also a good size and very well equipped - we were especially pleased by the choice of shower heads. The range of complimentary toiletries were a high quality aromatherapy based brand. Lovely! We were lucky to have a high room which had a fabulous view. The lobby area is tastefully appointed in a modern, bright style and a nice place to watch the world go by. There is plenty of underground parking available (you have to pay). The breakfast room is very large, and very efficient, serving an extensive and totally delicious buffet breakfast. This is highly recommended, though I think slightly on the expensive side at 20+ euros. The hotel is very conveniently located right next to Dammtor train station and very close to an underground line. Downsides: we visited in October half term and the roof bar was not open in the evenings, which was a shame. There is considerable building taking place on the Congress centre site next door at the moment, which can be slightly noisy at times. Also, the front area of the hotel is filled with scaffolding and building works so perhaps doesn't look so welcoming. If you are booking you may want to check when this is scheduled for completion. Finally, we had a slight issue with the guest messaging system; the hotel conveys messages to guests via the room's tv screen - a great idea in theory. Despite having accessed our message, this kept reappearing on our tv screen several times through the night, switching on the tv with both noise and bright light when we were asleep. We called Reception to ask them to switch it off, but they could not or did not manage to, so we pulled the plug out of the tv instead.

Room Tip: Choose a higher level room, ask for a city view, opt for a room away from the building work next door.
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Newz888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_HH, Guest Experience Manager at Radisson Blu Hotel, Hamburg, responded to this reviewResponded 2 January 2018

Dear Newz888,

Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us.

I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly.

I hope that we will have another opportunity to welcome you back and to show you that we can make it right.

With best regards,

Sebastian Welbers
Guest Experience Manager

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Reviewed 23 December 2017 via mobile

Good hotel and perfect location. Close to the train station - 250m and you can walk to the Christmas Market. The hotel is really nice with big rooms and it is the perfect spot for big meetings or training. I had a room at the top floor and the view is impressive.

Stayed: December 2017, travelled on business
Thank Mircea N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_HH, Guest Relations Manager at Radisson Blu Hotel, Hamburg, responded to this reviewResponded 26 December 2017

Dear Mircea N,
thank you for your review and for sharing your recent experience at Radisson Blu Hotel Hamburg. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!
With kind regards,
Maryna Kollinger
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

Clean, good beds, good service. All you need from a hotel for a weekend in Hamburg. Fine breakfast, the location is pretty good as well. They have a very decent bar as well, and a cozy lounge to relax.

Stayed: November 2017, travelled with family
Thank Jonas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_HH, Guest Experience Manager at Radisson Blu Hotel, Hamburg, responded to this reviewResponded 31 December 2017

Dear Jonas F,

thank you for having chosen the Radisson Blu Hotel, Hamburg.
We love to read that you had an enjoyable stay with us.

We are looking forward to welcome you back soon.

with warm regards

Sebastian Welbers
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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