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Reviewed 29 May 2018

Ackselhaus is a unique property in a great quiet neighborhood of Berlin. A true boutique style hotel with charming and artistic decor. We thoroughly enjoyed our stay... the surrounding area is very nice and the property itself is lovely. Well appointed spacious themed rooms, beautiful courtyard to sit and relax in, great breakfast served next door in their other property, Blue Room. Very convenient location to travel around Berlin via walking or train. Staff very helpful with any questions and recommendations. If you prefer smaller boutique style accommodations you will not be disappointed with a stay at Ackselhaus. We highly recommend it and would return for a future stay.

  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank donna572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

I am working in the travel trade so I stopped writing reviews a while back but for Ackselhaus I'll gladly make an exception. I love everything there is to love about a small boutique city hotel. It's got a great vibe and is conveniently located near Alexanderplatz in the quiet Belforterstrasse. The rooms all have high ceilings and the entire place is decorated with lots of art. What I like best is waking up together with the tunes of my favourite Berlin radio station while making myself a fresh morning coffee. Oh and I must include in this review, the marvellous Italian restaurant Amori et Sapori which is right on the opposite corner of the street. Like Schwarzenegger said: "I'll be back".

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
3  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2018

Ackselhaus is a two minute walk from the tram stop and you're in Alexanderplatz within 10 minutes thanks to the regular service provided by the excellent trams. And the rest of Berlin is easily available from Alexanderplatz.

i can't comment on the quality of the food as we weren't up early enough to sample breakfast as it stops serving at 11am. We're lazy when on holiday.

We were given an apartment which whilst being acceptable, and had some interesting art, needs some TLC and tarting up as parts are looking tatty; especially the very dated bathroom with decor that is old, floor tiles missing and taps that wobble in their socket when being used. There are also signs of general grubbiness due to the age of the shower - it's not dirty, but needs renewing.

The reception staff are friendly and very helpful and special thanks goes out to Michelle who helped us with advice and guidance. The hotel staff were also very helpful before our arrival in providing clear instructions of how to get to it from the airport; always useful when arriving or the first time in a strange city.

The hotel is a quirky place and is spread out across a couple of different buildings which adds to its charm and is in a very pleasant neighbourhood; be sure to check out the excellent "Russian/Ukrainian/Israelii/Eastern European" restaurant "Pasternak" just around the corner and the "Gagarin" cafe next door; authentic sixties decor and great coffee. Alas the coffee in our room in Ackselhaus wasn't particularly good.

The hotel isn't particularly cheap for what we got and we would have preferred one of their themed rooms, but all in all a very pleasant stay.

Room Tip: Book one of the themed rooms for more character - and presumably higher prices.
  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ackselhaus, Manager at Ackselhaus, responded to this reviewResponded 9 March 2018

Dear Phil M.,

thank you for sharing your experience you made during your stay at our hotel. We are pleased to hear that you could enjoy your time with us. Besides your positive comments we also want you to know that we take your opinion regarding the bathroom very seriously and that the renovation of this bathroom is on top of our priority list.
We are very much looking forward to welcoming you again with us as our guest and stay

with kind regards
your ackselhaus & blue home

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

This is really a beautyful place. We got a very nice appartment which was decorated like a piece of art. Very impressing and creative bathroom. Here you could get inspiration for quite a few improvements at home. The service was very friendly, and the breakfast could not have been better.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank michael w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

Small hotel with individual interesting rooms. Well located approx 10 min walk to Alexanderplatz & station ,with abundant restaurants all within walking distance. Hotel reception extremely helpful with our dilemma of getting home an impromptu gift of a large picture - DHL arranged on our behalf and delivery safely arrived a few days later. Thank you so much Ackselhaus! Having only one night in Berlin we made use of the city bus tour to orientate, this was well worth doing.
Will definitely return on our next visit.

Stayed: November 2017, travelled as a couple
Thank SVBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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