My group of 7 arrived late at night and upon check in we were told that they did not have the 7 person room, which we had booked 4 months in advance, available. They told us that we would have to be split into parties of 5 and 2. One of the rooms we were given was of a much higher standard than the other; very spacious and it even had a balcony, the other was extremely cramped and uncomfortable to stay in, as I stayed in this room personally. Despite these stark differences, we were all made to pay the same price for our respective rooms. I went to reception to ask why this was and if there was anything that could be done so that my group could stay together. However, I was met by two very unhelpful and unwelcoming gentlemen who told me that nothing could be offered to me due to the Lollapalooza festival being played that weekend in the city. This was very disappointing service, and I can't help but feel like my trip to Berlin was ruined due to the split up. I would be more understanding of this if we had made a last minute booking, however this was not the case.
The bunk beds in the rooms were also extremely light and flimsy, meaning that if you were in the bottom bunk and the person sleeping above you, you were woken by their slightest movement.
- Official Description (provided by the hotel):
- ONE80° is stylish, modern and far more than just a place to crash. 705 cosy beds wih cool gimmicks directly in the heart of Berlin, only 300m away form the Alexanderplatz. Most dorms have their own chic bathroom. For less money you can also book a room with shared bath. Choose between 4, 6, 8 bed dorms, including linen. On each floor we have rooms which are handicapped accessible. Our Breakfast-buffet offers more than just Toast and Cornflakes. Start your day in Berlin with a nutritious first meal and a end it with an cold drink in our Lobby Bar. ... more less
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