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“Expensive but amazing!” 5 of 5 bubbles
Review of Swissotel Berlin

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Swissotel Berlin
Ranked #30 of 663 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Raciborz, Poland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Expensive but amazing!”
5 of 5 bubbles Reviewed 19 March 2012

A good choice for anyone who likes comfort. I chose this hotel because of its good reputation and it didn't disappoint me. The food was incredibly delicious. The staff were so friendly and helpful that I felt almost at home. The hotel is clean and it's a pleasure to walk its tastfully decorated corridors.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aleksandra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
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  • Any
English first
Dublin, Ireland
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

We stayed here last week for 3 nights and had a wonderful time. The hotel is in the perfect location for all your needs around Berlin. The majority of sight seeing is within walking distance of the hotel. All the hotel staff are really friendly and extremely helpful. The rooms are nice and big and cater for all your needs. The only negative I would mention are the beds are quite hard but managable. Overall we had a great stay and would recommend this hotel to anyone.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cmac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
haverules
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

We have just got back from a 4 day trip at the Swissotel Berlin and have to thank them for the fantastic service we received. We stayed in the standard room which was more than big enough for 2 people. The double bed was in fact 2 beds together but that only made it really big and we found it/them comfortable. The storage space in some hotel rooms is poor but not so at the Swissotel. There were plenty of drawers, a sizeable wardrobe and space to hang coats etc, as well as adequate storage space for the suitcases. The cleaning of the room was spot-on and the housekeeping worked extremely hard in the rooms and around the public areas.
The staff on reception, the doormen and especially the bar staff were a real credit to the company - they couldn't do enough for you. A special thank you to the 2 males on duty in the bar who gave us information about getting to the Olympic Stadium and Potsdam. They went off to get us accurate details on travelling by S Bahn and as a result we had a great visit. They seemed to work long hours in the bar area but didn't rush anyone.
The company obviously have taken on the criticisms in some reviews as the Wifi in the reception was free to us and we didn't have to pay to print off our boarding passes. My husband used the fitness centre several times and felt that the equipment there was of a very good standard. We both used the sauna and there are plenty of towels, dressing gowns and slippers to use afterwards. We went out each day and either walked or used our Berlin Welcome Cards to visit lots of the sites, and coming back to this hotel at the end of a tiring day still made us feel that the enjoyable experience didn't end when we were in our room.
Like others we didn't eat in the hotel as we wanted to visit different restaurants and felt that if the breakfast was 21 Euros then the meals in Restaurant 44 would probably be very expensive as well. We managed to get a deal - stay 3 nights get the 4th free so overall we felt it was well worth it. The location is very near the transport terminus so it is easy to get out and about, however most historical sites aren't that close. There is excellent shopping in the locality which I particularly enjoyed, not so sure my husband did!
We would go again to a Swissotel if they are all as good as this one. It was the icing on the cake for a very enjoyable first trip to Germany. Thank you to all the hard working staff.

Room Tip: On 5th floor facing the courtyard - no noise disturbed us.
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank havenrules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

We stayed for 3 nights over Christmas. The location is great - a couple of minutes walk fromthe tube station from which travelling all over the city is easy.The hotel was immaculate and the service we encountered from the reception staff was fantastic - the best we have recieved at any hotel. They could not have been more helpful.

The room service and housekeeping staff also provided an excellent service. The room service breakfast was huge - one was enough for two people. The room has a good coffee maker, the only thing I could say to improve would be to provide more milk! The staff bought to our room a lovely little complimentary nut/sweet dish to celebrate Christmas.

The room was spacious, clean and the bath was sooo deep! We used the computer/internet they provide for use free of charge in reception to print our return tickets - very useful!

Overall, we had a great stay and would not hesitate to stay at a Swissotel again on the basis of our excellent stay at the Swissotel Berlin.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jameskc_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnham, United Kingdom
Level Contributor
52 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

I attended a two day conference recently of Europes top telecommunication management and the selection of the Swisshotel in Berlin could not have been better, the meeting held was over two days, about 100 people from across EMEA and from the moment of arrival they really looked after all my and the other attendees wishes. The event was amazingly well organised by an organisation called VelocityRDT as they laid on an evening tour of Berlin on a historic bus, followed by dinner and drinks (unlimited local brew beers) in the old east german part of Berlin. The 2nd day was filled with meetings, and the hotel set the rooms up, and then arranged a fantastic lunch in their 44 restaurant, also the location for breakfasts....again amazing.

There is a large lounge area, free wifi in these zones, a good sized bar, and separate coffee bar. The rooms are excellent, very good standard, with a nespresso coffee maker, full bar, air con that works...oh and being a Brit.. Sky news! Well done Swissotel, you think of the Brits! People have said the beds are hard, sure, but they have mattress toppers and a pillow menu...selection of about 6 types, great bathroom, separate shower.

Check in was swift, the receptionist came to the lift to demo the pass card to work the lift, simple touch but effective. Everyone you met from the waiter to the room maids welcomed you and it felt as though they ment it. Special mention to Miriam and Thomas from the management and Romy from the catering staff who was exceptionally efficient.

I don't often give top marks to hotels, but these guys deserved it, and earns it and above all the prices did not break the bank! I'd book again without fail, the conference meeting was excellent and the area where the hotel is positioned is perfect!

Well done all, excellent trip!

Room Tip: All are excellent, internally facing rooms are more quiet.
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank SimonPSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Berlin

Property: Swissotel Berlin
Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#28 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price range (per night): $138 - $336
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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