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All reviews electric blinds modern hotel great hotel sliding door small pool glass wall sauna and steam room top floor washing machine toilet and shower short walk junior suite shopping street reception staff u bahn spa area quiet area
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Reviewed 2 September 2018

We stayed for 4 nights in room 331, for a tourist break.
We chose this hotel for its proximity to the Zoo and the Tiergarten, where we expected to spend quite a bit of time, BUT it’s further to walk there than it looks on the map!
Our feet are still aching.
Hotel is close to Ubahn stations, so that is a plus.
There are a few small supermarkets a few minutes walk away: One across the main road opposite, and slightly right - a ‘Nah und Gut’ - you can see the yellow sign. Two more if you turn left out of the hotel and walk down Nürnbergstraße - one by the dry cleaners, and a bit further on, a Netto.

The hotel has a very pristine clean, modern look.
The room was really nice, big, spacious and modern, with many pleasing features: A superking bed. Soft pillows. Telly in the wall. Ceiling speakers even in bathroom area. Remote control blinds. Huge opening wide window. (NB Traffic is noisy) Coffee machine with pods. A safe.
Minibar - but we could not find individual prices. We had 3 soft drinks and a room service lunch which came to about €40.
Two chairs and a table.
Bathroom area has underfloor heating. Aircon is adjustable.

The first night my daughter was cold, so I went down to Reception to ask for an extra duvet. He wrote it down, but no-one brought anything that night.

We left a note for the housekeeping by the coffee machine in the room, with a small tip, asking for extra duvets, another bathrobe, and a kettle. Bing - result!

Reception staff seem a little formal, but maybe have a lot of business visitors, so would be perfect for that, I suppose. They were more like bank staff.
Sometimes no-one picks up the phone when you ring down. That happened a couple of times.
I personally prefer warmer, friendlier staff, and more efforts to please, meet your needs quickly and make you feel welcome. I do feel the hotel was a little lacking here, apart from housekeeping who were top class.

We had lunch in our room one day - a burger, a currywurst, and chips.There is a £5 tray charge, which does not include service. The waiter did look a bit disappointed with our small tip, but the food is really expensive, and if we’d added 10 -20% on top it would have been ridiculous for what we had.

We didn’t eat breakfast there, as again it was a bit pricey.

We did enjoy our stay, but would probably try somewhere else if we were to return to Berlin.

Room Tip: Perhaps rooms facing back are quieter, traffic wise?
Stayed: August 2018, travelled with family
1  Thank ailismum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanaberlin, Leiter Gästebetreuung at SANA Berlin Hotel, responded to this reviewResponded 6 September 2018

Dear guest,
thank you for choosing us for your stay and and giving us feedback. It is nice to read that you liked the room and the hotel facilities. Our housekeeping team always put an extra effort to provide the guest a nice experience, so we really appreciate that you noticed it. On the other hand we do welcome many business guest, even more during those days with IFA trade fair going on in the city. However, we would take in to consideration your words in order to be warmer with the guest. We hope to host you again soon in Berlin. Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2018

For the last 3 years I keep returning back to this lovely hotel. It's not far away from the two airports in Berlin, it's very central regarding to shopping and restaurants. - the hotel is only a few minutes of walk from Kurfürstendamm which is a luxurious shopping area in Berlin. if the weather is good then you can walk from the hotel to Tiergarten or brandenburger tor. If you're walking you will pass by a lots of embassies. besides of that you can take a ''tourist'' bus from Kurfürstendamm to for example brandenburger tor.

I love this special hotel and I can't imagine staying at another hotel, when I'm in Berlin. the rooms and beds are big and nice, and the rooms are very clean and it's easy to check in and out. the staff is very helpful and very friendly. They also have a storage room for you luggage if you have a late flight but check out at 12. as mentioned before, it's really close to the airport.

during winter time this hotel is absolutely stunning. I was there in december 2017, it's decorated and they have a big Christmas tree in the lobby and it's so close to a lot of different Christmas markets in Berlin - Berlin is really known for their Christmas markets in december month, where you can shop, eat and drink classic German Christmas treats.

I'll come back again really soon!

OBS!!!: IT'S REALLY CHEAP COMPARED TO LOCATION AND HOW GOOD THIS HOTEL IS!! do yourself a favour and book here, if you want a lot for almost no money!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Service
Thank kiadegizheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanaberlin, Leiter Gästebetreuung at SANA Berlin Hotel, responded to this reviewResponded 6 September 2018

Dear Kiadegi, ´
it is a honor to be your first option in Berlin. We appreciate your loyalty and we would like to thank you for recommending us in this nice review. We are looking forward to welcoming you again very soon. As you already mentioned, Berlin is always appealing for a getaway, in summer or winter ;-)

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Reviewed 25 August 2018

My husband and I had the opportunity to stay for 7 nights at the lovely Sana Berlin Hotel. Our room at second floor was clean and came with soft towels and bed linen, fragrant toiletries and a comfortable big bed. The staff was kind and polite. We had no problem at all during the whole stay. There was a small pool , a sauna and a steam room available at 7th floor that we used to relax ourselves after long sightseeing day. It was a real pleasure to spend our rest hours here and we recommend it with no doubt. Furthermore the Hotel is located close to Augsburger subway station on U-bahn U3.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank marera P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanaberlin, Leiter Gästebetreuung at SANA Berlin Hotel, responded to this reviewResponded 6 September 2018

Dear Marera,
first of all we would like to thank you for choosing us for your stay in Berlin. It is really nice to read this review, thank you for your words. We hope to welcome you again soon in Berlin. Best regards,

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Reviewed 25 August 2018

I stayed here on a business trip for 4 nights.
Room were clean and spacious. Excellent choice at breakfast. Staff were friendly and attentive.
Good value for a great location - 4km from Brandenburg gate so within walking distance for some but lots of transport options available.
My colleague was a regular user of the gym and swimming pool which was small but refreshing after a long humid day in August

Will be booking again.

  • Stayed: August 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank LeonardK925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanaberlin, Leiter Gästebetreuung at SANA Berlin Hotel, responded to this reviewResponded 6 September 2018

Dear Leonard,
thank you for our positive feedback. We would like to welcome you again soon. It is a pleasure for us to read that you enjoyed your stay and the SPA area was a nice plus for you. Best regards,

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Reviewed 18 August 2018

The hotel was very well situated for local shops/restaurants, the zoo and the U-Bahn. The bar and accommodation were comfortable and air-conditioned. The breakfasts were excellent. On the down-side, we were supposed to be able to check-in from 3pm but didn't get our rooms till 6:30pm. The pool and sauna were small but pleasant, however they didn't open till after 6pm in the evening and the sauna was not always turned-on. The hotel restaurant (for dinner) was so empty that we're not sure it was open (not a problem, there are so many options to eat out). We were told they have no twin rooms, so the children had to share a double.

  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanaberlin, Leiter Gästebetreuung at SANA Berlin Hotel, responded to this reviewResponded 6 September 2018

Dear Stephen W,
thank you for positive feedback. We are happy to read that you enjoyed your stay in SANA Berlin Hotel and we hope to welcome you again soon. We do appreciate your words, for that reason, we have already shared your suggestions to improve the service with our team. On the other had, just to clarify, the restaurant is open for dinner and also room service is available.
Best regards,

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