Staff were so kind and welcoming. We were travelling with our young daughter and they quickly arranged for us to be in a court view room with a cotbed although the original hotel info had said cotbeds were not available. Rooms were clean and cosy and the location is fantastic. Right in the middle of all the key tourist attractions. Breakfast was better than expected, lots of variety and for the price was superb. I would highly recommend and we would definitely return to this hotel.