We have an ugly experience there, the only visible employe check in us in a dirty room, also the room infront of us was underrenovation (the workers had the tools and material in the hallway) next we spent 3 nights WITHOUT proper heating (we could see our breath during night). When we asked for solution he told us the only plastic 10 by 10cm electric heater was broken. One minute after 10 am the rude "only employe" (front desk, breakfast attendant, etc) denied to gave us more coffee beacause he already clean the pot. "time for breakfast end up 10 o'clock you should come early. If you want to enjoy your stay better chose another place!! We didn't have a phone in the room neither internet.
Property: Hotel Schloss OrtAddress: Ort 11, 94032 Passau, Bavaria, Germany
Region: Germany > Bavaria > Lower Bavaria > Passau
Bar / Lounge Restaurant
Ranked #10 of 24 Hotels in Passau
Price range (per night): $121 - $214
Hotel Class:4 star — Hotel Schloss Ort 4*
Number of rooms: 18
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