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All reviews great location hard rock cafe famous hofbrauhaus hofbrau house breakfast buffet the air conditioning old city two blocks excellent hotel central location lobby bar visiting munich minute walk comfortable rooms within easy walking distance christmas market street noise
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Reviewed 14 January 2017 via mobile

The location of the hotel is great, you are treated like a customer since stepping through the front door. The rooms are modern and beautiful. The breakfast is amazing, this is definitely a hotel I would love to come back to. The bathroom was very good, not great, but worthy of the quality of the Hotel.

Date of stay: January 2017
Trip type: Travelled with family
Thank FernandoLopez8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heiko_Buchta, Manager at Platzl Hotel, responded to this reviewResponded 16 January 2017

Dear FernandoLopez8

Thank you very much for your lovely feedback, which made me smile.

We love to read that you enjoyed your stay with us to the fullest. It is our goal to combine the traditionally aspect of our Hotel with all modern features that make your stay more comfortable.

As breakfast is undoubtedly the most important meal of the day, we attach great importance to a various selection of quality.

We are looking forward to welcoming you at the Platzl Hotel again soon.
Best wishes from the heart of Munich!

Heiko Buchta - General Manager

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Reviewed 12 January 2017

A wonderful place to be. Close to all the places you want to see when visiting Munich with all the warmth and comfort of home. Breakfast was phenomenal, rooms were quiet and well appointed, and the staff was terrific. And the Turkish spa is lovely bonus. Can't wait to go back!

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank amyrN5375DT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heiko_Buchta, General Manager at Platzl Hotel, responded to this reviewResponded 13 January 2017

Dear Amy R

Thank you very much for this great review you gave us.
It is so nice to read that you had a good time in Munich and that you felt comfortable at our Platzl Hotel.

I am glad that you liked our excellent breakfast buffet as well as our spa area. The short distances to many attractions of the city makes the location of the hotel quite convenient for Munich visitors.

Our guests satisfaction is what motivates our team to keep on providing outstanding service and offering such personal attention to our guests. So, you can be sure, that I will share your appraisal with my team.

We would appreciate to welcome you at Platzl Hotel, again soon.
With best regards from Munich
Heiko Buchta - General Manager

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Reviewed 11 January 2017 via mobile

The Platzl is a fantastically located hotel with great accessibility. It is affordable, though luxurious; with a great varied breakfast, a charming in-house bar/restaurant and delightful, helpful staff. I would definitely stay again.

Date of stay: January 2017
Trip type: Travelled with family
Thank JesseJWilliams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heiko_Buchta, General Manager at Platzl Hotel, responded to this reviewResponded 12 January 2017

Dear Jesse W

Thank you very much for this great review you posted on Tripadvisor.

I am glad to read that you had a good time in Munich and felt comfortable at our Platzl Hotel. It is nice to read that you liked your restaurants as well as our breakfast buffet.

It will be a pleasure for me to share your appraisal with my team.

We would appreciate to welcome you at Platzl Hotel, again.
With best regards from the heart of Munich
Heiko Buchta - General Manager

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Reviewed 9 January 2017

Beautiful hotel with a very comfortable bed and a big soft pillow.

The people who work at the concierge are friendly and helpful.

Windows are nice and wooden. Beautiful, and they open vertically and horizontally, and when opening vertically, you can choose to open just a crack (rather than the whole way) which is nice.

The location is perfectly located in Marienplatz, very close to the Viktualienmarkt. The location couldn't get any more perfect. If you're here on a Friday or Saturday night, watch out for some noise, it can get loud, so if you like to keep windows open, keep that in mind.

My only complaint is that the shower was difficult to operate, and I was getting a lot of cold water, but perhaps it is my inexperience with German showers (though I didn't have that issue elsewhere and Munich was the last stop on my trip).

Date of stay: January 2017
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank somegirlwhotravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heiko_Buchta, Manager at Platzl Hotel, responded to this reviewResponded 11 January 2017

Dear somegirlwhotravels

I would like to thank you for choosing the Platzl Hotel as your "home away from home" and for sharing your experience on Tripadvisor.

Cleanliness and comfort are some of the essentials of a good hotel. Besides this our focus has always been on individuality, service and a high quality breakfast buffet – various and really good. We are delighted that you found these key offers during your stay.

Our guests’ satisfaction is what motivates our team to keep on providing outstanding service and offering such personal attention to our guests. So, you can be sure that I will share your appraisal with my team.

Due to our central location - right in the heart of Munich's old town and surrounded by a multitude of dining choices - we cannot grant absolute silence, unfortunately. For your next stay, I would like to recommend our Superior rooms warmly to you. They are all facing the courtyard and this offers a good night's sleep away from Munich's nightlife.

We hope you had a great time in Munich and that you'll come back soon.
Best wishes from the Platzl Hotel!

Heiko Buchta - General Manager

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Reviewed 9 January 2017

This hotel was all about location! It was clean, staff were friendly and the location was perfect! The rooms were quiet, even though we were located right next door to the Hofbrauhaus. breakfast was delicious-more than enough to choose from.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank jcmac125
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heiko_Buchta, Manager at Platzl Hotel, responded to this reviewResponded 10 January 2017

Dear jcmac125

Thank you very much for taking the time to write about your experiences!

Our location is definitely one of the things we are very proud of. We are very fortunate to be able to provide you with just a few minutes away from the town square, must-see attraction and modern- day conveniences as close by as it can be.

I appreciate you recognizing our service standard as being superb, and I hope that our thoughtful and personal touches made for a very memorable visit. 

As breakfast is undoubtedly the most important meal of the day, we attach great importance to a various selection of quality.

We hope you had a great time in Munich and that you'll come back soon.
Best wishes from the Platzl Hotel!

Heiko Buchta - General Manager

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