This hotel is a dump! In the middle of no where and seriously run down! Even the sign out the front is broken! Stay away it’s like a halfway house from your worst nightmare! I thought it looked good in the photos but I am in shock with how bad it actually is!
Hi Julian S,
Thank you for staying at Holiday Inn Munich - South.
We create value for our customers and make it easy for them to accomplish either work or play. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so they can work on the things you highlighted.
Thank you for your feedback, as we will use this to improve our services and facilities.
Have a wonderful day!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
We were trapped in Munich after 1 ft of snow fell in 24 hours. Flight cancelled & good old easyJet told us you have to book your own hotel for night 2. Looked on IHG site & this hotel was only one free but was miles away.
After 5 hours queuing & travelling we arrived at this oasis.
Alfonso checked us in. He was great. We had booked breakfast then found out our flight next morning meant we needed to leave at 5 am. He gave us a couple of drink vouchers to compensate. Best beer I have had for a long time after day we had.
We had dinner. Club sandwich & steak sandwich with chips. Gorgeous. The blond haired waitress who served us was lovely. Good atmosphere in the dining area.
Room was great. Very clean & bed super comfy. We slept like logs until 5am alarm.
We made our flight thank goodness.
We loved Munich but 2 days of hell due to the weather.
We thank this hotel for making us so welcome & this was a positive memory in the nightmare 2 days getting home.
Holiday Inn München Süd is a decent business hotel which was well renovated one year ago - rooms are modern and serve the purpose - environment in Obersendling is rather quiet and family friendly - several restaurants in walking distance - rooms are not at all expensive taking into account the high price level of Munich - transportation is also quite convenient as UBahn station in walking distance
pos
only 8 minutes walk to the next metro station (20 minutes to Munich Center)
supermarket 5 minutes away
friendly personnel
comfy bed
quiet location
free wifi
neg
arrived 3pm (actually check-in tine) but still had to wait 1 hour for my room
noisy rooms- you can hear the neighbouts all around you
wifi is not very strong/fast
nothing of interest around the hotel
no restaurants close by
Hello kacab1234,
Thank you for staying at Holiday Inn Munich South and for making IHG Hotels & Resorts a part of your travel. In our hotel, our staff strives to provide an environment of productivity, efficiency, and performance that all guests can enjoy.
I received your review and am sorry there were errors during your stay. We understand your feedback and take it seriously. I have been talking with our managers to create an extra protocol to assure guests will not experience this again. I thank you again for reporting these issues to us and hope you allow us to host your future stay.
Best regards,
Oscar C.
Case Manager
IHG Hotels & Resorts Services
helpfull staff, was a great experience! Thank you! We were there on a weekend trip and we booked directly. I used my rewards for one night and it was nice. Very clean rooms and good Bar. Reception friendly, parking a bit difficult
