Clean room with 2 double beds but weirdly 4 duvets/quilts provided - overall comfortable and linens changed daily. Bathroom was spotlessly clean with good flow of hot water. Pity no fridge or milk provided with tea/coffee facilities. Well located 7min walk from u-Bahn. Yummy breakfast - catering to local and continental travellers. Would stay here again.
Dear Dazzl74,
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
With kind regards,
L. Wilfing
Quality Manager
Only 5 mins walk from the U-bahn which takes you to Marienplatz in approx 15 minutes. Lovely pool to relax in, after a busy day exploring the city. Breakfast was first class. Excellent range and clearly labelled. Something for everyone. The breakfast staff were helpful. Reception staff were polite and informative. We diend in teh rstaurant. Service was prompt and the food was good. Free wifi. Our room was very clean and bed comfortable. Would highly recommend
Dear Elaine K.,
Thank you for your review of our Holiday Inn Munich South.
We are very pleased that you could enjoy your stay with us.
The hotel is located in the district Obersendling. From the hotel you can reach the center of Munich within 15 minutes by metro. The nearest subway station is a 5-minute walk from the hotel.
We are very pleased that you could relax at our small indoor pool and you had an exciting stay in Munich.
We offer our guests a rich and varied breakfast buffet and are very happy that we could fulfill your expectations.
We will pass on your praise to our team. Everyone will be happy about your words.
We hope you come visit us again.
Best regards,
L. Wilfing
Quality Manager
Close to U-barn 20 min walk to S7 s-barn.
Hotel is a bit dated, receptionist were nice, bar lady was too blunt, I ate in the bar and the food was just fine. The room was done up recently I believe. Been in Munich about 120 times this hotel is low on my list Holiday inn Westpark is 100% better. Not far away and closer to u and s-barn.
Dear Truck_MG,
Dear Guest,
Thank you for your rating of Holiday Inn Munich South.
We are very grateful for your words.
From the hotel, the nearest subway stop is a 5-minute walk away. From there you can reach Marienplatz in about 15 minutes.
We started to renovate our rooms at the beginning of the year. We are currently renovating our bar / lobby. We plan to bring our house up to date piece by piece.
We hope you come visit us again.
With kind regards,
L. Wilfing
Quality Manager
So, the room at first glance was renovated and decent. Wierd that we only got twin size comforters for two double beds, but ok.... Didn't matter, since Thermostat does not work, room is way too hot, had to open the door every night... Front desk response, sorry nothing we can do. They only cleaned the room 2 of the first four nights, and by clean...I mean make the beds. They did NOT: 1) fill or replace any soap. 2) replace toilet paper. 3) remove any dirty dishes that we specifically left out for them to remove. 4) Supply new towels. We had to go to call the front desk for all this. The soap.. It's a soap on the wall, we complained, instead of changing it, they just gave us a new one, which I had to replace... However you need tools, so guess who cut their finger trying to replace.. See photos.. Reservation... Despite having our reservation confirmed months ago, with email proof, they still somehow increased the rate and changed the number of people in the rooms from 3 to 1... A two double bed room for 1 person, that makes sense, right? Here for one more night, great... We have spoke to front desk and asked to speak to manager multiple times with no luck.... Honestly don't know what else to do...
I see "management" actively replies on here, and we are still here, for another night... let's see if we get a response before we leave... Or if we'll get a "sorry" response after we check out and leave... Overall a terrible hotel experience in a great city. Really unfortunate.
Dear MagicScott,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes.
We hope you choose to stay with us again, so we can show you our true level of service.
With kind regards,
L. Wilfing
Quality Manager
Having visited holiday inn Munich South last year and been very impressed I was keen to book for our four day visit again this September. The location is of course great. Near a supermarket and just 15 minutes from Marienplatz on the very local u-Bahn.
The bar area is relaxing and a very pleasant area to enjoy a drink.
I was however, a little disappointed in the room I was allocated this year. I think last time I must have been a little spoilt; as I am a platinum IHG rewards member I was given a complimentary upgrade on my first visit which was a lovely large room. This visit however, the room was small, a little tired looking and I was disappointed that there was neither a fridge for milk and some supplies I had bought in Lidl or a safe to store our money and passports. I do hope that these things are being considered with the refurbishment as they do make such a difference. That said, I look forward to seeing the hotel in it’s refurbished state and I will not let my room allocation from this visit deter me from trying the hotel again.
Dear JJ3London,
Thank you for your rating of the Holiday Inn Munich South.
We appreciate your loyalty as an IHG® Rewards Club member.
As you wrote, you need only 15 minutes by subway to Marienplatz. The nearest subway station is 5 minutes away from the hotel.
We are very pleased that you enjoyed a drink at the bar.
We regret that this time you were not completely satisfied with your room. The benefits of the IHG® Rewards Club membership unfortunately only come with a direct booking. Furthermore, we can not guarantee a free upgrade. That depends on the booking situation of our house. So it is e.g. during the Oktoberfest almost impossible to grant you a free upgrade, as we are fully booked at this time out. We apologize for any inconvenience.
We hope you will visit us again.
Best regards,
L. Wilfing
Quality Manager
