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Colin K
Perth, Australia
2226
First stop of a tour, very nice hotel but a bit out of the way for tourists
Reviewed 30 Dec 2018
Very nice hotel in a different location it would have been excellent. Could not fault the hotel, staff, room or service and the breakfast was excellent even when crowded all the food was kept topped up so no delays. Main problem for tourists is the location, 12.80 euros for an all day family ticket on the underground but when you want to do a single trip to the city centre for the evening its a bit expensive. The nearest shopping is a 15 minute walk away and is a massive shopping centre but a bit far for a couple of small items. Good Italian restaurant next to shopping centre.
Date of stay: December 2018
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Reviewed 16 December 2018

Stayed overnight at the property and had a very nice experience. The room was very comfortable and the breakfast was excellent. The registration form at check in was only in German though which is odd since I could see plenty of non German nationals about. Everything else was great though. Definitely recommended for the Business Traveller.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank GauravG30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeonardoRoyalMunich, Qualitymanager at Leonardo Royal Hotel Munich, responded to this reviewResponded 18 December 2018

Dear GauravG30,
thank you very much for your visit and your feedback here for us.
We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you soon again in the future.
Best regards - Ulrike Bödcher/ Qualitymanager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2018 via mobile

We stayed here for the weekend to see friends and a soccer game. It’s a little out of the city center but convenient close to the Underground station with the perfect line to go downtown. Close to Knorr Bremse and BMW. It’s catering to business trips and bus travelers on the weekend.
New and modern.

I checked in and was greeted friendly. They asked me if we want any breakfast the next morning and I told them that we want decide spontaneously. The guy told me this is not possible because they are sold out. Weird to tell this a guest who is considering to spend 50 EUR on a breakfast. So I told him, that we won’t have breakfast then.

The room was nice, a little small but clean. They missed to pick up a dirty towel from the previous guest, but ok. The coffee was empty so we called and received extra coffee immediately.

We had an excellent rate, so good stay for us. I only give 3 stars because of the dirty towel left and the breakfast limitations. Otherwise a solid place.

Date of stay: December 2018
Trip type: Travelled as a couple
2  Thank Stewardess13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeonardoRoyalMunich, Qualitymanager at Leonardo Royal Hotel Munich, responded to this reviewResponded 14 December 2018

Dear Stewardess13,
thank you very much for your visit and your feedback here for us.
We are pleased to read your positive valuations about our location and the facilities, thank you for this.
The mentioned situation at the Front Desk regarding the breakfast communication is very unpleasant and we apologize for this. This feedback was already forwarded to our Front Office Manager to sensitive her team about this. Also the preparation of the room with the left towel and the missing coffee is not our standard Performance and we apologize for this as well. Our Housekeeping Manager was already informed about this and this will be forced with our cleaning company.
Please visit us still again in the future, as we would like to convince you from our regular service quality.
Best regards - Ulrike Bödcher/ Qualitymanager

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Reviewed 6 December 2018 via mobile

Stayed here for 1 night on short business trip. Great location in Munich, short walk to Olympic Park. I even managed to see some of Munich’s sites, clean friendly hotel. Will definitely stay again when I return for proper weekend break!

Date of stay: December 2018
Trip type: Travelled on business
Thank MrExploreandGo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeonardoRoyalMunich, Qualitymanager at Leonardo Royal Hotel Munich, responded to this reviewResponded 11 December 2018

Dear DejiO,
thank you very much for your visit and your feedback here for us.
We are pleased to read your positive valuations about our location and our services.
Please visit us again in the future, we are looking forward to it.
Best regards - Ulrike Bödcher/ Qualitymanager

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Reviewed 3 December 2018

We stayed here as part of a tour group recently and found this hotel to be excellent in all ways. The breakfast is superb.
This hotel is a good 20 minute drive out of the city centre (if the traffic is good) so you would need to either use the subway which is relatively close or a cab.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
1  Thank LinSouthAfrica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeonardoRoyalMunich, Qualitymanager at Leonardo Royal Hotel Munich, responded to this reviewResponded 5 December 2018

Dear LinSouthAfrica,
thank you very much for being our guests and for taking the time for this great feedback.
We are pleased to read that you were satisfied with our services and our location and we hope we can welcome you soon again in the future.
Best regards - Ulrike Bödcher/ Qualitymanager

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Reviewed 25 November 2018 via mobile

This is my favorite business trip hotel in Munich. Good beds, nice staff and a great breakfast buffet. It is located at walking distance from the Olympia shopping mall, good if you have spare time for shopping

Date of stay: June 2018
Trip type: Travelled on business
1  Thank E6832JIdavidh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeonardoRoyalMunich, Qualitymanager at Leonardo Royal Hotel Munich, responded to this reviewResponded 27 November 2018

Dear David,
thank you very much for your visit and that you took the time for your great feedback here for us.
We appreciate your positive valuations about our facilites, the location, the breakfast offer and our team performance, thank you for this.
Please visit us soon again in the future, we are looking forward to it.
Best regards - Ulrike Bödcher/ Qualitymanager

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