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Reviews (239)
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All reviewshotel is nice and cleancity centretram stationenjoyed our stayminute walklobbymattress
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20 - 25 of 239 reviews
Reviewed 1 December 2015

I have stayed at this Hotel 6-7 times in the past.Ever since i had my first experience of a Motel One, that is my first choice for a Hotel. Motel One in Landesbergerstr has never disappointed me so far. Love the Team always friendly and ready to solve your problems. Totally recommend them.

Room Tip: Avoid Rooms facing the main road, ask for rooms facing inside courtyard.
  • Stayed: August 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank Vishal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2015

First time I stayed in this hotel chain.
Interior, reception and rooms clean and relatively stylish with some design features. Rooms are relatively small but everything works well.
To be improved: workspace and chair in room.
Breakfast not overwhelming but still value for money.

Room Tip: Value for money
  • Stayed: October 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank 66-Route
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2015

This was our second Motel One experience (the first being at the excellent franchise in Dusseldorf) and we were a bit disappointed with the size of the rooms. With a toddler in tow, the inclusion of a cot minimized the amount of space we had considerably. Add two bags to the mix and it was as cramped as it could get.

On the other hand, however, the staff were all friendly; the breakfast was adequate; a supermarket opposite (we later discovered a second supermarket in the lot behind the hotel) allowed us to stock up on toddler essentials; and the tram stop outside allowed us to get around quite efficiently.

This would be a great hotel for a business trip or a short city break for a couple, but families would do well to find a hotel with a little more room.

  • Stayed: July 2015, travelled with family
    • Value
    • Location
    • Service
Thank travelgoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MotelOneMCityWest, Manager at Motel One Munchen-City-West, responded to this reviewResponded 30 July 2015

Dear Guest,

Thank you for taking the time to share your feedback. We`re pleased, that you enjoyed your stay and hope to see you very soon! Sincerley, Claudia Perau,Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2015

We had a very comfortable stay here over 5 nights. The room was very clean with lots of open shelf space for unpacking. The staff behind the desk were always friendly and helpful especially Mohammed who even put the Formula 1 race on the big TV in the bar for us. The location was very convenient for tram and S Bahn.
The only problem we had was with the shower because water seemed to run along the ledge and flood the bathroom floor no matter what we did to try to stop it.

Stayed: May 2015, travelled as a couple
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MotelOneMCityWest, Manager at Motel One Munchen-City-West, responded to this reviewResponded 22 June 2015

Dear Elizabeth,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely
Claudia Perau
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2015

Recently visited this hotel on a business trip - 8th March to be precise. We were in a group and it took ages for us to be checked in. When we returned after dinner around 1130 pm there were two or three more guests wanting to check in whilst the group wanted some drinks. It took the receptionist around 15 mins to check one person and then when he started serving us drinks he completely forgot and ignored the other two guests waiting to check in for another 20 mins or so. All we could do was smile.
The rooms itself are clean (the whole chain) but found that they had given twin rooms with beds about 2 ft wide!! Although enough space for one person - would be better to have a narrow double bed than two of these twin beds....
Also no tea / coffee making facilities and plastic cups!!

  • Stayed: March 2015, travelled on business
    • Location
    • Rooms
    • Service
Thank Bijayendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MotelOneMCityWest, Manager at Motel One Munchen-City-West, responded to this reviewResponded 23 March 2015
Google Translation

Lieber Gast,

vielen Dank, dass Sie sich die Mühe gemacht haben, Ihren Aufenthalt im Motel One München-City-West zu bewerten.
Es freut uns, dass Sie mit Ihrem Aufenthalt zu frieden waren und möchten uns für die Verzögerungen und den schlechten Service an der Bar entschuldigen.
Wir möchten Ihnen versichern, dass dies nicht zu unserem Standard gehört und würden uns freuen, Sie bald wieder bei uns zu begrüßen, um Ihnen das Gegenteil zu zeigen.

Ihr Motel One Team
Claudia Perau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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