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“Excellent restaurant ”
Review of L'Osteria

L'Osteria
Ranked #204 of 760 Restaurants in Karlsruhe
Price range: USD 2 - USD 14
Description: Die L'Osteria Karlsruhe serviert Antipasti, Pizza, Pasta, Salate und Dolci in lebhafter Atmosphäre. Die frische Pasta stammt aus der eigenen Pastamanufaktur - die Pizza ist größer als der Teller und knusprig-dünn. Im Sommer gibt es zusätzliche Sitzplätze auf der Terrasse.
Restaurant details
Description: Die L'Osteria Karlsruhe serviert Antipasti, Pizza, Pasta, Salate und Dolci in lebhafter Atmosphäre. Die frische Pasta stammt aus der eigenen Pastamanufaktur - die Pizza ist größer als der Teller und knusprig-dünn. Im Sommer gibt es zusätzliche Sitzplätze auf der Terrasse.
Reviewed 29 September 2017 via mobile

Good Italian food
Pizza tastes delicious
Same for pasta
Good prices
Well located in city centre near the mall

Excellent restaurant italien
Pizza et pâtes excellentes
Situé dans centre ville à côté du centre commercial

Thank KhuramM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
L'Osteria K, Manager at L'Osteria, responded to this reviewResponded 2 October 2017

Ciao! Grazie mille <3<3<3<3 Kind regards, your L'Osteria Team

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9 - 13 of 130 reviews

Reviewed 9 September 2017 via mobile

Great pizza. Had to wait a little bit but the pizza was worth it :) good service. A very nice experience over all :)

Thank Dagbjört V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
L'Osteria K, Manager at L'Osteria, responded to this reviewResponded 11 September 2017
Google Translation

Grazie mille, Dagbjört <3 Kind regards, your L'Osteria Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

We were 4, 2 of us ordered pizza and were served in time but they were finished when we got our pasta...
The restaurant is nice and the ambiance too. But, if you eat here, order a pizza.

Thank mllemathildeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
L'Osteria K, Manager at L'Osteria, responded to this reviewResponded 9 August 2017

Ciao - thanks for your feedback! We're very sorry your dishes were not served all at once. Please accept our apology! Kind regards, your L'Osteria Team

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Reviewed 21 July 2017 via mobile

After the forth time going to l'osteria i have decided to stop going for a while until the service improves.

In all my four visits, I either received the wrong pizza or the service had forgotten my main dish. To top it all, the waiting time for the "wrong pizza" was in average 45 min, so you can imagine when you receive the wrong order or no order at all after waiting this long, the night takes a left turn and what supposed to be a nice night out turns into a stressful disappointment.

The restaurant could be great, but if they keep messing up orders and treating their customers the way they do as if it was our fault that the wrong pizza was baked or that a dish was forgotten, then im sorry but i don't see a bright future for l'osteria in karlsruhe taking into consideration other pizza joints in the city.

Thank Román G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
L'Osteria K, Manager at L'Osteria, responded to this reviewResponded 24 July 2017

Ciao Roman - thanks for your feedback! We're very sorry your order got mixed up a few times by now. We'll definitely work on our service. Our aim is to provide excellent service and very good food. We're optimistic about having our service improved soon. Kind regards, your L'Osteria Team

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Reviewed 19 July 2017

We were 6 and had to eat in a really small table, waited 1 hour for the pizzas and even got an arrogant response from the waiter as we asked him about the delay. The pizzas aren´t bad but their immense size and their price does not correspond with the quality. We also had one of the daily dishes. Horrible mistake, the dish could not relate to its description on the board. As we wanted to pay, the waiter mentioned before took his time, charging every table possible to make us wait as a kind of revenge for our complaints. As we told his boss, she told us that it was none of her business.
All in all, one of the worst experiences i have ever had in a restaurant. Maybe it is a good place to order pizzas for takeaway, but I would not recommend anyone going there.

    • Value
    • Service
    • Food
1  Thank DomPuerta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
L'Osteria K, Manager at L'Osteria, responded to this reviewResponded 20 July 2017

Ciao! Thanks for your feedback - we're very sorry our service disappointed you. Please accept our apology. We'd like to say though, that nevertheless what happened, we're glad to be given feedback. Good or not. This is our chance to improve ourselves. If you like, please send an e-mail to linda.maier@losteria.de with a little hint to case/location and we'll do our best to get to the bottom of this mishap. Kind regards, your L'Osteria Team

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