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“Great value” 4 of 5 bubbles
Review of Hotel Crowne Plaza Lyon - Cite Internationale

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Hotel Crowne Plaza Lyon - Cite Internationale
Ranked #2 of 193 Hotels in Lyon
Certificate of Excellence
Manila
Level Contributor
90 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Great value”
4 of 5 bubbles Reviewed 5 April 2012

It was our first time to Lyon and I booked the Hotel de la Cite after doing my usual internet research. Got a great deal of Euro100 per night per room including breakfast, beautifully packed picnic lunch, and free tickets to the Lyon hop on hop off.

The room was quite basic but very clean and of good size. We all loved the picnic lunch they packed for us and it was more than enough for 6 people. They came in picnic backpacks which had special compartments for the utensils : tomato and mozza salad, smoked salmon sandwiches and strawberries for dessert! We took them to the park across the hotel and just hung out in the grass (the front desk gave us blankets to lay out,)

It's not in the middle of the city but Lyon is small and it was only a 5 minute train ride to get into the middle of everything. This is a convention complex so there also several places to eat right in the area.

Room Tip: Ask for a pot of chocolat chaud at breakfast. No extra charge. Excellent!
See more room tips
  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ManilaGingersnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 20 April 2012
Dear Guest,

We would like to thank you for taking the time to share your comments about our hotel.

We are glad to read that you appreciated your picnic lunch. With this offer, you benefit a wonderful area, the Tete d’Or park, while you take the time to eat. It’s perfect for a family moment, or even for couples who want to share some specials memories in France.

We are happy to announce you that the offer “Spring in the Air” is back this year!

Concerning the location, it is right that we are not situated in the center of Lyon but in front of the Tete d’Or Park, which is one of the largest park in France. You can easily take the bus to go downtown. During your next stay, feel free to ask to the reception some advice to discover the city in a different way !

Hopefully we will have the pleasure of welcoming you back in the future.
Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,186 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
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English first
Nicosia, Cyprus
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 21 February 2012

Location: Very Far from the center
Customer service: Very bad experiance
The heating to the hotel is not working
They lock my room every every day when i take a botle of water from the minibar.

  • Stayed February 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank antmar_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Directeur général at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 24 February 2012
Dear Guest,

Thank you for having taken the time to leave your review on TripAdvisor. We are sorry to hear that your stay didn’t live up your expectations.

We would like to truly apologize concerning the temperature in the room. We have faced technical problems with the heating but we have worked actively with our partners to fix it and ensure your comfort.

We must admit that we are not close to the old city but located in the Cité Internationale district, a famous place for business and also leisure, in front of the Tete d’Or Park. You can also take the buses, which bring you easily and quickly in the center of Lyon.

We ask all our guests, at their arrival, a guarantee of payment for the minibar. When they can not provide it to us, we encourage them to go at the reception.

Please be sure that the satisfaction of our guests is our main preoccupation and we do hope to have the pleasure of welcoming back at the hotel.

Kind Regards
Hotel Manager
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Westford, Massachusetts
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 7 January 2012

The staff here were always friendly. The room was comfortable, clean, and quiet. The free WiFi helped me work while still on vacation. The location is not quite optimal, unless one is attending a conference at the convention center, which is immediately next door. However, just steps from the hotel is a bus stop, with three different routes (and frequent service) that will take you to any of the major sites in the area.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank The_Omnivore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 12 January 2012
Dear guest,

Thank you very much for having taken the time to share your comments about our hotel.
We are glad to read that you enjoyed the free WiFi. We offer many services to make your stay very comfortable, including the business center, LCD Flat-Screen, hair dryer, etc.

Concerning the location, it is true that we are not situated in the center of Lyon but in front of the Tete d’Or Park, which is one of the largest park in France. You can easily enjoy a calm bike ride around the lake, after a busy day

Hopefully we will have the pleasure of welcoming you back in the future.
Kind regards
Nolwenn Roux
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Newport Beach, California
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 7 January 2012

Great hotel, beautiful location (in my opinion) Clean hotel, nice rooms. Great price, wasnt too expensive. Underground parking. Simple bus ride that takes 10mins takes you straight into the city. Our room had a wonderful view of the river. Staff was friendly and very helpful when we asked the best way of getting into the city. Hotel seemed to have a lot of business people. We only stayed 1 night and wanted something that looked clean, modern was not too expensive. This fit the bill perfectly.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank czech99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordeLyon, Social Media Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review, 12 January 2012
Dear Guest,

Thank you for your review and for your kind words concerning our staff. Be sure that I'll tell them. All our staff is at your disposal to make your stay memorable

Indeed, we are located in an unique place in Lyon, just between the Tete d’Or Park and the Rhone River, at few minutes of the city center. It is very calm and you can easily enjoy a walk in the area, especially in spring when flowers are blooming.

We are looking forward to the pleasure of welcoming you back at the Hotel de la Cité Concorde.

Kind Regards,
Nolwenn Roux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

The hotel is underestimated. The place itself (Cite International) has all autonomous facilities (cafes, restaurants) sufficient for comfortable stay. The hotel is new, good maintained, tidy, etc. it takes 15 minutes to get to Old Lyon from here. So if you travel by car – stay here.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank travellerGregory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Crowne Plaza Lyon - Cite Internationale

Property: Hotel Crowne Plaza Lyon - Cite Internationale
Address: 22 quai Charles de Gaulle, 69006, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lyon
#3 Family Hotel in Lyon
#4 Romantic Hotel in Lyon
#5 Business Hotel in Lyon
Price range (per night): $125 - $324
Hotel Class:4 star — Hotel Crowne Plaza Lyon - Cite Internationale 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Crowne Plaza Lyon – Cité International stands out as a point of reference in the luxury hotel business in the heart of the famous urban architectural project, the Cite International of Lyon. This hotel was first conceived by the Italian architect Renzo Piano, already well known for the design of the prestigious Georges Pompidou centre in Paris.The Crowne Plaza Lyon – Cité International is located between the banks of the Rhone River and the Parc de la Tete d'Or and just steps away from the largest Congress Centre in Lyon. ... more   less 
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Also Known As:
De La Cite Concorde Hotel

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