Dear Madam, Sir,
Your comment regarding the transportation on board the cable car have received our full attention. We inform you that we respect the maximum capacity authorized by the manufacturer. In summer high season, the influx of visitors is important and we try to satisfy the maximum of customers who often come from far away to visit the Aiguille du Midi.
In order to free up as much space as possible, passengers are asked to remove their backpacks and to occupy all the available space in the the cable car.
We regret that the descent by cable car inconvenienced you.
We would like to assure you that we make every effort to ensure the complete satisfaction of our customers, your comments will help us to improve and to better respond to your needs.
Best regards,