Check In 4.00pm??!!! Totally ridiculous.
Hoteliers generally - not just this particular operator - have got to start providing a proper service and treat their customers, who are their clients properly, and start fulfilling their side of the contract; I want value for my money, and that means a proper stay, not just a few hours (most of which are spent asleep) for my hard earned cash!
Back to the hotel, which is undergoing refurbishment (long overdue), it is really a 20 year old (or more) business hotel/motel, located on the outer edge of Annecy albeit very convenient for the railway and bus station (c.6 minutes walk away). Uninspiring and it has no atmosphere.
The staff were helpful and accommodating. The room, whilst clean was just that, clean and basic.
We did not use their facilities which are advertised on the site (nor were we 'encouraged' to by the front of house staff either), as we spent all of our time in the very enjoyable centre of Annecy.
That made our brief stay enjoyable, and yes we would return to Annecy, but probably not this particular hotel.More
- Free Wifi