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Mercure Annecy Centre
Ranked #16 of 47 Hotels in Annecy
Reviewed 21 January 2016

Great location with so much within walking distance. The staff could not have been more helpful or friendly. Good sized room with little noise from the rest of the hotel. Would highly recommend it and I hope to come back.

Room Tip: Ask for top floor to have more of a view.
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  • Stayed: January 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Johanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 - 34 of 577 reviews

Reviewed 2 January 2016

This small hotel was perfect for our 2 night stay in Annecy.
Room was excellent, bathroom perfect, the small front balcony was ideal.
Excellent buffet breakfast is served with Nespresso coffee and a fine selection of local produce.
The location is ideal to view the old town, shops and lake, all in easy flat walking distance.
Although there is no hotel parking, a public car park is very close & there is a subsidised free overnight arrangement.
There is no bar or restaurant in the hotel, but they do supply drinks in the small lounge area, but there are plenty of local facilities for food & drink.
Annecy is a fantastic place to visit for a couple of days & this hotel is recommended.

  • Stayed: December 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
1  Thank davidwbeale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this reviewResponded 11 January 2016

Dear Sir,
We would like to thank you for taking time to give us our point of you about your stay.
We are happy to see that your stay was pleasant. we will convey your compliment to your staff.
Awaiting the pleasure to welcome you again.
Best regards,
Isabelle SABATIER
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2015 via mobile

This hotel is located in the heart of Annecy. Staff is very nice and helpful at reception and at breakfast time. The room was really cosy and I would definetely come back. The hotel has a discounted fare for the Place de la Poste car park: the only issue is that we did not feel safe in this car park... Roma gypsies at the paying machine and we had to jump over 4 homeless people to enter the carpark.
Breakfast room is very very tiny and there should be more amenities in the room like in other Mercure hotels

Stayed: December 2015, travelled as a couple
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this reviewResponded 21 December 2015

Dear Madam, Dear Sir,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in Mercure Annecy Centre.

Yours sincerely

Isabelle SABATIER
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2015

Qualified and friendly staff. They can speak may languages.
The room was good but no view. Amenities inside the room is good and the WiFi was acceptable.
If you have your own or rental car, ask for the discount card in near parking.

  • Stayed: November 2015, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank fwz15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this reviewResponded 21 December 2015

Dear Madam, Dear Sir,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in one of the hotels of the Mercure network.

Yours sincerely,

Isabelle SABATIER
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2015

It's an ok town centre hotel, bordering on basic. Stayed in September past and to be honest we thought the staff generally could have been friendlier. It's location is the key , 2 minutes from the old town.

Room Tip: Rooms to the front, other rooms look out over backs of buildings
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  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank JinxAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Annecy Centre

Address: 26 rue Vaugelas, 74000, Annecy, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#4 Luxury Hotel in Annecy
Price Range: $146 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Annecy Centre 4*
Number of rooms: 39
Official Description (provided by the hotel):
Located in the center of Annecy near the old town and between the lake and the train station, the 4 stars Mercure Annecy Centre hotel is at the right place for visiting or for your business trips.You could relax in the air conditioned rooms where the decoration is modern and design. ... more   less 
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Also Known As:
Mercure Annecy Centre Hotel Annecy
Accor Annecy Centre

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