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“Tiny room, but otherwise surprisingly nice”

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Best Western Plus Hotel Carlton
Ranked #20 of 47 Hotels in Annecy
Certificate of Excellence
Reviewed 11 July 2017

If you are looking for a nice mid-range hotel near the main Annecy train station the Best Western Carlton fits that requirement perfectly because it's an easy walk from Gare d'Annecy. Once you exit the front of the station go slightly left and locate Rue des Glieres, walk two blocks, and you're at the Carlton's entrance. From the hotel it's only a short walk to the old town/canal area with several restaurants and shops, and about a 15 minute walk to the tourist information office and the nearby lake. For those familiar with the Best Western lodging group, especially in North America, this property is branded as Best Western Plus.

The Carlton is in a lively neighborhood with cafes, shops, a small park, and a convenience store nearby. Though the building appears to be old, the interior has been refurbished and is thoroughly modern with updated public areas, a sleek, stylish lounge/bar near reception, and a pleasant breakfast room. Breakfast (extra charge) consisted of a fairly decent – not elaborate – buffet. Strangely, when we asked about cooked-to-order eggs we were told there would be an additional charge on top of the breakfast charge. Maybe management should rethink that policy, or simply not offer cooked-to-order items. The front desk/reception staff was extremely welcoming and helpful, and we found the entire property was bright and clean.

We were in an executive double room which is billed as one of the larger rooms, but, alas, it was small and cramped. In fact it was the smallest room of six we stayed in on our recent western European trip. Be aware you may end up in a tiny closet-size room if you book anything less than an executive room. On the plus side, it was very clean and contemporary and came with a Nespresso machine, an in-room safe, good WiFi, along with a fairly good size bathroom. Though the public areas were comfortably cool during our late June visit, we were there during a warm spell and the cooling system in our room struggled continuously, just managing to keep the room comfortable.

Room Tip: If you don't want to be cramped ask for the largest room possible, and even that may be too smal...
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  • Stayed: June 2017, travelled as a couple
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    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 515 reviews

Reviewed 18 June 2017

Good location very close to the old town, the lake and the bus and train station. The staff were very pleasant and helpful and all spoke good English. The room although small was clean and had good facilities.

  • Stayed: June 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Sara246810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017 via mobile

Arranged a two night stay at the Carlton, Annecy.
Hotel was beautifully decorated and a warm welcome when we arrived.
Naturally free wifi is always a benefit.
Rooms are large and spacious, very comfy bed, and a bath that's beautifully long and deep.
Didn't have breakfast at the hotel as this seemed rather pricey at €16 each. A small cafe around the corner proved us right in this choice.
Mini bar in the room was fairly priced, and a free complimentary bottle of water was found in there...nicely chilled.
In summary, great place to stay, ideal location just across the square from the bus and train station, with the lake and old town a few minutes walk. But rather pricey for room only.

Stayed: June 2017, travelled as a couple
1  Thank dml1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2017

Perfect location for a trip to Annecy! Hotel was clean and very nice with minibar, air conditioning (a must!), serving breakfast and drinks. Underground car park, which is a little tight if you have a big car, but worth it. Very friendly staff and has a lift too!

Room Tip: we stayed on the 6th floor, no noise from the town below.
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  • Stayed: May 2017, travelled as a couple
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Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017

Stayed 2 nts in May 2017 on business. Hotel is new and completely renovated. Friendly efficient staff. 2min walk to bus and train station. 10 min walk to lake, 5 min to old town. Plenty of cafes/restaurants nearby, but the area is quiet at night. Breakfast is a continental buffet with very good selection but a little expensive at €16 additional charge. Would recommend for couples and Business trips, not sure if there are family rooms.

Room Tip: Close to lake, old town and bus/train station.
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  • Stayed: May 2017, travelled on business
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Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hotel Carlton

Address: 5 rue des Glieres, 74000, Annecy, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#5 Luxury Hotel in Annecy
Price Range: $110 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel Carlton 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Carlton
Best Western Annecy
Annecy Best Western

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